“Artificial Intelligence – How To Avoid Disappointment In A Negotiation” – Negotiation Tip of the Week

• February 19, 2021

“To prevent succumbing to disappointment, never lose sight of knowledge and hope.” –Greg Williams, The Master Negotiator & Body Language Expert (click to Tweet)  Click here to get the book!

“Artificial Intelligence – How To Avoid Disappointment In A Negotiation”

People don’t realize they’re always negotiating.

In every negotiation, savvy negotiators plan the strategies and tactics they’ll use before entering into a negotiation. That allows them to be more adaptive to rebuttals, offers, and counteroffers posed by their counterpart. It can also give them an advantage in the negotiation by not thinking of what they’ll implement. Instead, they execute, having considered the responses that might come from their actions. But artificial intelligence (AI) changes the equation of how negotiators interact with one another. That can lead human negotiators into disappointment.

Unlike bots (short for robots), humans can’t think as fast or with the depth in which bots can think in AI environments.  As such, human negotiators may not accurately anticipate a bot’s reactions when negotiating in the realm of artificial intelligence. But a bot’s degree of functionality is within its programming. And they’re various degrees of latitude within those frameworks, based on the type of bot created. To avoid disappointment, consider the following before negotiating in environments containing artificial intelligence.

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Remember, you’re always negotiating!

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After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

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