{"id":5951,"date":"2018-06-11T09:39:00","date_gmt":"2018-06-11T14:39:00","guid":{"rendered":"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/?p=5951"},"modified":"2018-06-11T09:39:00","modified_gmt":"2018-06-11T14:39:00","slug":"are-leaders-aware-of-their-impact","status":"publish","type":"post","link":"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/","title":{"rendered":"Are Leaders Aware of Their Impact?"},"content":{"rendered":"<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-5952\" src=\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/wp-content\/uploads\/sites\/5\/2018\/06\/Manager-Dependent2-535x800.jpg\" alt=\"\" width=\"428\" height=\"640\" srcset=\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/wp-content\/uploads\/sites\/5\/2018\/06\/Manager-Dependent2-535x800.jpg 535w, https:\/\/csuiteold.c-suitenetwork.com\/advisors\/wp-content\/uploads\/sites\/5\/2018\/06\/Manager-Dependent2-768x1147.jpg 768w, https:\/\/csuiteold.c-suitenetwork.com\/advisors\/wp-content\/uploads\/sites\/5\/2018\/06\/Manager-Dependent2-685x1024.jpg 685w, https:\/\/csuiteold.c-suitenetwork.com\/advisors\/wp-content\/uploads\/sites\/5\/2018\/06\/Manager-Dependent2-1285x1920.jpg 1285w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/p>\n<p>My wife and I attend Catholic Mass each Sunday.\u00a0 At Mass is an altar server.\u00a0 This is a lay assistant who attends to supporting tasks at the altar such as fetching and carrying, ringing the altar bell, among other things during the liturgy.<\/p>\n<p>Altar servers in our church range in age from about 7 to 18.\u00a0 At an early Mass the servers are often tired and fidgety.\u00a0 \u00a0During readings and hymns we can find them yawning, giggling, fidgeting, and\/or preening.\u00a0 They are likely bored, and they look it. Their behaviors are distracting and often amusing too.\u00a0 Their actions and facial expressions often send clear messages they don\u2019t know why they are there, they don\u2019t yet appreciate the significance of the celebration, and they are unaware of the impact they are having on the congregation.\u00a0 The congregation is distracted from their most important responsibility, worship.<\/p>\n<p>As people mature they become more aware of how they are influencing others.\u00a0 As adults, and as leaders, if we are to positively influence others, we must be aware of the impact of our behaviors, actions, decisions, our words, and our tone of voice.\u00a0 This awareness is one of the key skills of emotional intelligence.<\/p>\n<p>Emotional intelligence is a set of abilities that helps identify and manage emotions and influence others\u2019 emotions and behaviors.\u00a0 There are four skills that must be developed for a leader (or anyone) to be emotionally intelligent:<\/p>\n<ul>\n<li>Being aware of our emotions<\/li>\n<li>Expressing those emotions appropriately for the situation and\/or to intentionally and consciously achieve an outcome<\/li>\n<li>Recognizing emotions in others<\/li>\n<li>Influencing others to express their emotions appropriately by using empathic understanding and appreciation<\/li>\n<\/ul>\n<p>Daniel Goleman, the author of Emotional Intelligence and Primal Leadership explains how <em>\u201cEmotions may spread like viruses\u2026\u201d\u00a0 <\/em>The reason<em> \u201clies in the design of the human brain.\u201d\u00a0(Daniel Goleman, 2002) <\/em>What a leader does and how he\/she does it automatically influences others around them because the limbic brain is an open-loop system.\u00a0 Our limbic brain allows us to come to each other\u2019s emotional rescue when necessary.\u00a0 For example, a crying baby is comforted by its mother.\u00a0 In hospitals, the comforting presence of another can lower the blood pressure of a patient.\u00a0 <em>\u201cScientists describe the open loop as\u2026one person transmits signals that can alter hormone levels, cardiovascular function, sleep rhythms, and even immune function inside the body of another.\u201d\u00a0(Daniel Goleman, 2002)<\/em><\/p>\n<p>The altar servers are unknowingly impacting the emotions of the congregation.\u00a0 The servers are immature and a bit self-centered.\u00a0 Leaders cannot afford to be immature and self-centered.\u00a0 Ideally, maturity and situational awareness develop as we age, and this enables us to function more effectively by getting others to trust us and to cooperate.\u00a0 Because of the open-loop system, any lack of maturity in a leader\u2019s behaviors can damage employee attitudes. Poor attitude of a leader will transmit to others. Poor attitude leads to inferior performance and poor results<\/p>\n<p>For example, this past week an employee at one of my clients shared how a comment from his CEO, during a 7-hour workshop, so disturbed him that he could not fully participate during the rest of the workshop.\u00a0 Just as the altar servers were unaware, many leaders unconsciously do things and say things that create fear. Fear is created when <em>\u201cManagers and supervisors are\u2026acting in threatening ways, though unconsciously\u2026\u201d<\/em>\u00a0(Kathleen D. Ryan, 1998)<\/p>\n<p>As a leader, are you aware of the emotional impact your behaviors, actions, decisions, your words, and your tone of voice have on others?\u00a0 Are you able to identify their emotions?\u00a0 Do you have the emotional intelligent skills to be aware and influence?\u00a0 Are people able to speak the truth around and to you?\u00a0 Is there a high level of trust between you and your team members?\u00a0 Are the relationships with managers and employees open and honest?<\/p>\n<p>Emotional intelligence skills can be developed, and they are essential for consistent optimum performance.\u00a0 Without these skills \u201cthe congregation\u201d will be distracted from their most important responsibilities.<\/p>\n<p>Check out the interview on <strong><a href=\"https:\/\/www.c-suitetv.com\/video\/best-seller-tv-wally-hauck-stop-the-leadership-malpractice\/\">C-Suite Best Seller TV<\/a> <\/strong>to learn more about how to stop leadership malpractice and replace the typical performance review: <strong><a href=\"https:\/\/www.c-suitetv.com\/video\/best-seller-tv-wally-hauck-stop-the-leadership-malpractice\/\">https:\/\/www.c-suitetv.com\/video\/best-seller-tv-wally-hauck-stop-the-leadership-malpractice\/<\/a><\/strong><\/p>\n<p><em><strong><u><a href=\"http:\/\/r20.rs6.net\/tn.jsp?e=00172ETlFxf3um3HrhnosK8NTpItDQAGqcKpl0EW6PoXjBQVuw9zw4KIYIHOHWlyXbc7i9fQgo743_o-YcmEonVfYV2ERJChqc25AK49fY0cV0=\">Wally Hauck<\/a><\/u>,<\/strong> PhD has a cure for the \u201cdeadly disease\u201d known as the typical performance appraisal.\u00a0 Wally holds a doctorate in organizational leadership from Warren National University, a Master of Business Administration in finance from Iona College, and a bachelor\u2019s degree in philosophy from the University of Pennsylvania.\u00a0\u00a0 Wally is a\u00a0<strong><u><a href=\"http:\/\/www.wallyhauck.com\/about-us\/#speaker\">Certified Speaking Professional<\/a><\/u><\/strong>\u00a0or CSP.\u00a0 Wally has a passion for helping leaders let go of the old and embrace new thinking to improve leadership skills, employee engagement, and performance.<\/em><\/p>\n<p>Daniel Goleman, R. B. (2002). <em>Primal Leadership: Realizing The Power of Emotional Intelligence.<\/em> Boston, MA: Harvard Business Schools Press.<\/p>\n<p>Kathleen D. Ryan, D. K. (1998). <em>Driving Fear Out of the Workplace.<\/em> San Francisco, CA: Jossey-Bass.<\/p>\n<p>For more, read on:\u00a0<strong><a href=\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/advisor\/wally-hauck\/\">https:\/\/csuiteold.c-suitenetwork.com\/advisors\/advisor\/wally-hauck\/<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>My wife and I attend Catholic Mass each Sunday.\u00a0 At Mass is an altar server.\u00a0 This is a lay assistant who attends to supporting tasks at the altar such as fetching and carrying, ringing the altar bell, among other things during the liturgy. Altar servers in our church range in age from about 7 to [&hellip;]<\/p>\n","protected":false},"author":212,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wpupg_custom_link":[],"wpupg_custom_link_behaviour":["default"],"wpupg_custom_image":[],"wpupg_custom_image_id":[],"footnotes":""},"categories":[179,80,55],"tags":[],"editorial_calendar_month":[],"class_list":["post-5951","post","type-post","status-publish","format-standard","hentry","category-employee-engagement","category-leadership-management","category-skills"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Are Leaders Aware of Their Impact? - C-Suite Network Advisors<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are Leaders Aware of Their Impact? - C-Suite Network Advisors\" \/>\n<meta property=\"og:description\" content=\"My wife and I attend Catholic Mass each Sunday.\u00a0 At Mass is an altar server.\u00a0 This is a lay assistant who attends to supporting tasks at the altar such as fetching and carrying, ringing the altar bell, among other things during the liturgy. Altar servers in our church range in age from about 7 to [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/\" \/>\n<meta property=\"og:site_name\" content=\"C-Suite Network Advisors\" \/>\n<meta property=\"article:published_time\" content=\"2018-06-11T14:39:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/wp-content\/uploads\/sites\/5\/2018\/06\/Manager-Dependent2-535x800.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Wally Hauck, PhD, CSP\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/#website\",\"url\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/\",\"name\":\"C-Suite Network Advisors\",\"description\":\"Notable Business Experts and Thought Leaders\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/wp-content\/uploads\/sites\/5\/2018\/06\/Manager-Dependent2.jpg\",\"contentUrl\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/wp-content\/uploads\/sites\/5\/2018\/06\/Manager-Dependent2.jpg\",\"width\":2008,\"height\":3000},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/#webpage\",\"url\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/\",\"name\":\"Are Leaders Aware of Their Impact? - C-Suite Network Advisors\",\"isPartOf\":{\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/#primaryimage\"},\"datePublished\":\"2018-06-11T14:39:00+00:00\",\"dateModified\":\"2018-06-11T14:39:00+00:00\",\"author\":{\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/#\/schema\/person\/a6eb23fdb66d8ba809ac0eddf98bb4d9\"},\"breadcrumb\":{\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/are-leaders-aware-of-their-impact\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Are Leaders Aware of Their Impact?\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/#\/schema\/person\/a6eb23fdb66d8ba809ac0eddf98bb4d9\",\"name\":\"Wally Hauck, PhD, CSP\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/csuiteold.c-suitenetwork.com\/advisors\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6568a3738d283159caa5a802f4c1c13bb4c985987245936e77b1a959d439ac78?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6568a3738d283159caa5a802f4c1c13bb4c985987245936e77b1a959d439ac78?s=96&d=mm&r=g\",\"caption\":\"Wally Hauck, PhD, CSP\"},\"description\":\"Dr. Wally Hauck, CSP helps leaders boost profit by unleashing the genius of every employee. 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