Why Your Conversational IQ Matters and How to Boost Your Score

Confidence and good decision-making have always been prized in the workplace. Having stellar conversation skills, not so much. Entrepreneur Magazine sat down with speaker Judith Glaser at the C-Suite Network conference in Dallas, Texas, to get the rundown on why conversational IQ matters.

Confidence and good decision-making have always been prized in the workplace. Having stellar conversation skills, not so much.

For most of her 30-year career, executive coach and Benchmark Communications CEO Judith Glaser says having “conversation intelligence” was considered a lesser priority for leaders. It was a skill employers saw as too girly, too emotional, too unreliable and too detached from quantifiable results.

That attitude, she says, is finally shifting in a big way. Thanks to developments in neuroscience and new approaches to evaluating effective leadership, employers are realizing that conversations matter. A lot.

Read the full article at Entrepreneur