{"version":"1.0","provider_name":"C-Suite TV","provider_url":"https:\/\/csuiteold.c-suitenetwork.com\/tv","author_name":"Shep Hyken","author_url":"https:\/\/csuiteold.c-suitenetwork.com\/tv\/author\/stephaniehyken-com\/","title":"The Peace of Mind Call - C-Suite TV","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Sbho4oeinv\"><a href=\"https:\/\/csuiteold.c-suitenetwork.com\/tv\/video\/the-peace-of-mind-call\/\">The Peace of Mind Call<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/csuiteold.c-suitenetwork.com\/tv\/video\/the-peace-of-mind-call\/embed\/#?secret=Sbho4oeinv\" width=\"600\" height=\"338\" title=\"&#8220;The Peace of Mind Call&#8221; &#8212; C-Suite TV\" data-secret=\"Sbho4oeinv\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/csuiteold.c-suitenetwork.com\/tv\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/csuiteold.c-suitenetwork.com\/tv\/wp-content\/uploads\/sites\/4\/2020\/07\/Peace-of-Mind-C-Suite-TV-Thumbnail.png","thumbnail_width":516,"thumbnail_height":230,"description":"My friend Stacy Sherman, head of customer experience at Schindler Elevator Corporation, is personally dedicated to \u201chumanizing business.\u201d She is not only \u201cin the trenches,\u201d working in the customer service and experience world, she has also been recognized as a customer experience thought leader. She recently responded to one of my tweets, which was the [&hellip;]"}