With the world changing so rapidly, many leaders are struggling to find new ways to make a significant and positive impact on their team. The key, says Tom Ziglar, is to consistently bring out the best in everyone by focusing on ten core virtues: kindness, humility, respect, persistence, selflessness, encouragement, positive expectations, self-control, firmness, and hope.

Delivering cutting-edge new research, wisdom gleaned from experience, and poignant insights from his work at Zig Ziglar Corp, Tom Ziglar identifies the communication styles that will keep everyone on the same page, regardless of their working environment. He also emphasizes the importance of closing the “empathy gap” between management and staff in order to create a more connected team that operates to its fullest potential–and how developing each team member’s unique dreams, goals, and abilities sets up the company for success.