S.M.I.L.E: How a People-First Philosophy Creates Extraordinary Sales
Steve Rigby
A Joyous Journey to Sales Success
In a world full of quick fixes and hyper-aggressive focus on systematized sales, S.M.I.L.E. takes readers on a different path: better sales and better living through relationship building. Written for both rookie and veteran real estate agents and salespeople everywhere, this book is the antidote to the frenzied, formulaic, and pressure-driven sales tactics so common in the real estate world and other industries.
”Reading S.M.I.L.E. will not just make you a better salesperson, but a better parent, spouse, friend, and person. The lessons told in this business parable are the foundation for a long and successful career in sales and what is needed to save the integrity of the sales industry today.”
–Harry Roberts, cofounder of Mattress Firm
”Steve Rigby has written a delightful parable with an important message: When it comes to people and profits, think both/and, not either/or. The best salespeople know that a focus on both relationships and results is necessary for success. Read this book, apply Steve’s principles, and get your S.M.I.L.E. on!”
–Ken Blanchard, coauthor of The New One Minute Manager® and Servant Leadership in Action
For nearly two decades, Steve Rigby served the homebuilding industry as both a student and a teacher of selling, managing, and training. He was responsible for directing the sales efforts for three of the nation’s top-ten public homebuilders. As a result, those companies experienced tremendous growth with very healthy bottom lines.
In the past decade plus, Steve has continued to prove his proficiency as a thought leader through his own business, New Wings Consulting, LLC, which serves companies across a variety of industries. As he’s accustomed to seeing, those companies are also experiencing tremendous growth and very healthy bottom lines.
Steve resides on Lake Travis, just outside Austin, Texas, with his wife, Susan, their two horses, Blondie and Envy, and their dog, Drizzle.
If you’re up for a visit, he and Susan conduct retreats at their cabin on the lake. Those who have been there will tell you it’s something worth considering!
