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“You’re Not Alone,” Suicide Awareness with guests Joe and Christian Massa #MakingBankS5E51

“You’re Not Alone,” Suicide Awareness with guests Joe and Christian Massa #MakingBankS5E51

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

#173 Changing Roles: Life-Work Balance Is the New Work-Life Balance

#173 Changing Roles: Life-Work Balance Is the New Work-Life Balance

This week on WAM, host Lydia DiLiello is joined by the dynamic...

1 on 1 with Bob Carp- He wrote the book on getting into the cannabis business!

1 on 1 with Bob Carp- He wrote the book on getting into the cannabis business!

On C-Suite Tv’s In the Weeds with  Jimmy Young, the ProCannabisMedia.com founder...

10 Reasons Why Your Customers Choose to do Business with You

10 Reasons Why Your Customers Choose to do Business with You

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker shares ten...

10 Ways Companies Create Friction for Customers

10 Ways Companies Create Friction for Customers

Shep Hyken, Customer Service & Experience Expert, Author, & Speaker shares 10...

20 Ways to Improve Your Customer Service Part 1

20 Ways to Improve Your Customer Service Part 1

With all the focus on how technology—including AI, data, personalization and more—can...

20 Ways to Improve Your Customer Service Part 2

20 Ways to Improve Your Customer Service Part 2

Last week, I shared the first ten ideas to drive a better...

3 C’s of Customer Service – Episode 2

3 C’s of Customer Service – Episode 2

Welcome to episode two of “Be Amazing or Go Home!” Shep has...

A Boring Customer Service Experience – That’s What Our Customers Want

A Boring Customer Service Experience – That’s What Our Customers Want

You may call me boring, but I want the same thing every...

A Doctor’s Prescription for Good Customer Service – Create a Win-Wynn

A Doctor’s Prescription for Good Customer Service – Create a Win-Wynn

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker shares the...

A Dramatic Change Doesn’t Have to be a Traumatic Change

A Dramatic Change Doesn’t Have to be a Traumatic Change

The word dramatic is a great word. When you use it to...

A Journey Through Entrepreneurship with guest Mike McDerment #MakingBank S5E4

A Journey Through Entrepreneurship with guest Mike McDerment #MakingBank S5E4

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

A New Now; Sharing Your Gift to the World with Michael Goddart

A New Now; Sharing Your Gift to the World with Michael Goddart

Michael Goddart holds an MFA from the Writers Workshop at Bowling Green,...

A Powerhouse Industry: Plant-Based Protein with Jim Pakulis #MakingBank S6E13

A Powerhouse Industry: Plant-Based Protein with Jim Pakulis #MakingBank S6E13

A plant-based protein or delicious comfort food? Why not both?  On this...

A Restaurant that Offers Car Washes on the Menu

A Restaurant that Offers Car Washes on the Menu

I recently wrote an article about the little surprises that companies –...

A Work In Progress – Ellen Bryan TV Reporter | Che Brown | Happy Entrepreneur Show

A Work In Progress – Ellen Bryan TV Reporter | Che Brown | Happy Entrepreneur Show

Despite the ups and downs, We Persist! A Work In Progress by...

Abogo: ‘Hacks For Becoming A Digital Nomad in 2020’

Abogo: ‘Hacks For Becoming A Digital Nomad in 2020’

How can you make working from home more exciting? Try the same...

Accelerating Growth with Digital Products with guest Francis Wolff #MakingBank S5E50

Accelerating Growth with Digital Products with guest Francis Wolff #MakingBank S5E50

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Accessible, Affordable, and Active Investing with guest Clay Gardner #MakingBank S6E8

Accessible, Affordable, and Active Investing with guest Clay Gardner #MakingBank S6E8

Episode summary: You don’t have to be a billionaire to invest like...

Achieving Financial and Family Success with John Soforic #MakingBank S5E1

Achieving Financial and Family Success with John Soforic #MakingBank S5E1

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Achieving Success Through a Balanced & Engaging Life with guest James Altucher #MakingBank S5E22

Achieving Success Through a Balanced & Engaging Life with guest James Altucher #MakingBank S5E22

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Acquisition and Accomplishment with Roland Frasier #MakingBank #S6E29

Acquisition and Accomplishment with Roland Frasier #MakingBank #S6E29

Could acquisition be the answer to your business needs?   On this...

Adam Levin: ‘Hackers keep coming up with new ways to take advantage of people’

Adam Levin: ‘Hackers keep coming up with new ways to take advantage of people’

A text pops up from iCloud. It says there’s been suspicious activity...

Addressing the Vacuum in Female Leadership with Tricia Benn

Addressing the Vacuum in Female Leadership with Tricia Benn

Tricia Benn is General Manager of The Hero Club and Chief Community...

Ajay Kishore: ‘A work of art isn’t appreciated without an audience’

Ajay Kishore: ‘A work of art isn’t appreciated without an audience’

These days, great content doesn’t always equal popularity. Without an audience, a...

Albie Manzo: ‘Going from reality TV to entrepreneurship’

Albie Manzo: ‘Going from reality TV to entrepreneurship’

If you are a reality TV show junkie then you might recognize...

Alex Konanykhin: ‘Checking-in with your employee in the age of remote work’

Alex Konanykhin: ‘Checking-in with your employee in the age of remote work’

You’re an employer in the age of remote work. Communication with employees...

Alex Rodriguez

Alex Rodriguez

Four months ago, I started telling my story about growing BOLD to...

Aligning Your Business with Your Core Values with guest Robert Glazer #MakingBankS5E25

Aligning Your Business with Your Core Values with guest Robert Glazer #MakingBankS5E25

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Alix Peabody: ‘Canned rosé: the unexpected market with millennials’

Alix Peabody: ‘Canned rosé: the unexpected market with millennials’

Founder and CEO of Bev, Alix Peabody, joins GenBiz and the C-Suite...

Allen Katz: ‘Building an experience around the distillery’

Allen Katz: ‘Building an experience around the distillery’

How would you like to impress your friends with knowledge of distilling...

Alternative Asset Investing with Eric Satz #MakingBank #S6E37

Alternative Asset Investing with Eric Satz #MakingBank #S6E37

Alternative Asset Investing made accessible. On this episode of the Making Bank...

Always Do Your Best – Customer Service Lesson

Always Do Your Best – Customer Service Lesson

Shep Hyken, Customer Service & Experience Expert, discusses why you and your...

Amaze It Forward – Create a Better Experience

Amaze It Forward – Create a Better Experience

You’ve probably heard of paying it forward, but how about AMAZING it...

Amazon Sets the Standard for Every Business

Amazon Sets the Standard for Every Business

Our customers are smarter than ever when it comes to customer service and receiving...

Amy Federman: ‘Leadership is the art and science of influencing others’

Amy Federman: ‘Leadership is the art and science of influencing others’

Here’s a math problem. One man plus being fired from his job...

An Unconventional Look at Distraction with guest Nir Eyal #MakingBankS4E27

An Unconventional Look at Distraction with guest Nir Eyal #MakingBankS4E27

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

And now for something completely different…

And now for something completely different…

This was the e-mail I first received from Robin Caller (who was...

Andrew Christodoulides: ‘Connecting designers, creators and consumers all in one place’

Andrew Christodoulides: ‘Connecting designers, creators and consumers all in one place’

Andrew Christodoulides came to the Bold TV studio to discuss his online...

Andrew Horn: ‘A unique way to show loved ones how you feel’

Andrew Horn: ‘A unique way to show loved ones how you feel’

Wondering what you should get your loved one for their upcoming birthday?...

Andy Henriquez – Connect Convert Cash In on Your Story

Andy Henriquez – Connect Convert Cash In on Your Story

When my business partner, friend and frat brother Andy Henriquez known as...

Another Lesson on How to Handle Angry Customers: Don’t Smell the Milk

Another Lesson on How to Handle Angry Customers: Don’t Smell the Milk

At a recent conference, I enjoyed an interview with a business owner...

Answer the Question the Right Way

Answer the Question the Right Way

Sometimes a customer asks a question, and then either doesn’t understand or...

Answering the Question, “What is a Limited Partnership?”

Answering the Question, “What is a Limited Partnership?”

Do you want complete asset protection for your Limited Partnership? Learn how...

Are You Keeping Up with Your Customer’s Expectations?

Are You Keeping Up with Your Customer’s Expectations?

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Are You Ready to Be Amazing? – Season 3 Episode 1

Are You Ready to Be Amazing? – Season 3 Episode 1

Employee Fulfillment Amid the Great Resignation isn’t just having an effect on...

Are You Taking Advantage of Your Greatest Opportunity?

Are You Taking Advantage of Your Greatest Opportunity?

There are many great customer service stories that can serve as a...

Ashley Merrill and Davina Farahi: ‘Luxury products that market themselves’

Ashley Merrill and Davina Farahi: ‘Luxury products that market themselves’

Ashley Merrill, the CEO of Lunya, a luxury sleepwear brand and Davina...

Asking the Right Questions In Tough Times – Season 2 Episode 10

Asking the Right Questions In Tough Times – Season 2 Episode 10

Being Amazing in Tough Times. Asking the right questions of your customers...

Attract Clients Brand Iconic with Toni Coleman Brown and Cheryl A. Pullins | Happy Entrepreneur Show

Attract Clients Brand Iconic with Toni Coleman Brown and Cheryl A. Pullins | Happy Entrepreneur Show

Branding is essential for every business, period Whether your goal is to...

Audrey Cooper – Giving Voice to the Voiceless

Audrey Cooper – Giving Voice to the Voiceless

Audrey Cooper combines grit, compassion, and shrewd people strategies to “save the...

Authenticity Reawakened, How Your Past Creates Your Future with Vicki Znavor

Authenticity Reawakened, How Your Past Creates Your Future with Vicki Znavor

Today’s guest is Vicki Znavor, a former C-Suite executive who cares deeply...

Ayo Oshinaike: ‘Leading people to have the best food experience’

Ayo Oshinaike: ‘Leading people to have the best food experience’

Ayo Oshinaike, CEO of the app Foodspace, steps into the Bold TV...

Back to Class: Shep’s Law of Customer Service

Back to Class: Shep’s Law of Customer Service

Let’s go back to physics class for just a moment. Isaac Newton’s...

Bad Timing or Bad Decision

Bad Timing or Bad Decision

Recently, my wife and I went out to dinner. We planned to...

BAM!!! Dean encourages you to Become a Business Attraction Magnet!!

BAM!!! Dean encourages you to Become a Business Attraction Magnet!!

In this episode, Dean shares how the business of sales is the...

Bankroll Your Brilliance – Nicole Roberts Jones

Bankroll Your Brilliance – Nicole Roberts Jones

Bankroll Your Brilliance The key to starting a business or making more...

Be a Little More Like Apple – Customer Experience Lesson

Be a Little More Like Apple – Customer Experience Lesson

Shep Hyken, Customer Service & Experience Expert, discusses three areas you can...

Be a Professional

Be a Professional

So, what is a professional? Is the opposite of an amateur? In...

Be Able to Take a Punch If You Work on the Front Line of Customer Service

Be Able to Take a Punch If You Work on the Front Line of Customer Service

In customer service, you aren’t going to be physically punched out by...

Be as Easy as Ordering Pizza – Convenience Lesson

Be as Easy as Ordering Pizza – Convenience Lesson

Shep Hyken, Customer Service & Experience Expert, discusses how you should be...

Be Confident   Laticia Nicole

Be Confident Laticia Nicole

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Be Different From Your Competition

Be Different From Your Competition

Shep Hyken, Customer Service & Experience Expert, Author, & Speaker shares how...

Be Nice – It Doesn’t Cost You Anything

Be Nice – It Doesn’t Cost You Anything

What does it cost to be nice? Some would say, “Nothing.” When...

Be On Purpose with Dr. Kennette Thigpen | Che Brown | The Happy Entrepreneur Show

Be On Purpose with Dr. Kennette Thigpen | Che Brown | The Happy Entrepreneur Show

Get ready, get ready, get ready Dr. Kennette Thipgen, Founder of Rise...

Be Passionate

Be Passionate

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Be Passionate |Kim Warren Martin – Kennette Thigpen

Be Passionate |Kim Warren Martin – Kennette Thigpen

I promise tonight’s episode will change your life! Listen Dr. Kim W...

Be Persistent   Dr  Kennette Thigpen

Be Persistent Dr Kennette Thigpen

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Become A Better Closer – Che Brown – The Happy Entrepreneur Show

Become A Better Closer – Che Brown – The Happy Entrepreneur Show

Starting tonight become a better closer. If you asked most people what...

Become a Speakerpreneur and Get Paid – Marquesa Pettway | Che Brown | Happy Entrepreneur Show

Become a Speakerpreneur and Get Paid – Marquesa Pettway | Che Brown | Happy Entrepreneur Show

Zoom to multiple income streams as a speaker. Meet Business Reinvention Expert...

Becoming a Humble Alpha and The Truth Behind Social Media Influencers

Becoming a Humble Alpha and The Truth Behind Social Media Influencers

Business Analyst and Author Steven Kuhn shares how you can “Unleash Your...

Believe In Yourself – Dr. Dennis Kimbro

Believe In Yourself – Dr. Dennis Kimbro

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Bell: ‘The Rise Of Black Girl Ventures’

Bell: ‘The Rise Of Black Girl Ventures’

Women are becoming unemployed at faster rates than men, and data shows...

Best Customer Feedback Question

Best Customer Feedback Question

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses promises...

Best in Class Versus Best in Industry

Best in Class Versus Best in Industry

Here is an interesting idea. Most businesses are competitive. They want to...

Best in Class Versus Best in Industry

Here is an interesting idea. Most businesses are competitive. They want to...

Beto Perez: ‘Creating a community that builds you up’

Beto Perez: ‘Creating a community that builds you up’

The music charts show that the United States loves Latin music. We...

Better CX with Open Communication

Better CX with Open Communication

Sometimes customers just stop doing business with us. Wouldn’t it be great...

Beverly Flaxington, The Essential Sales Guide for Entrepreneurs and Business Owners

Beverly Flaxington, The Essential Sales Guide for Entrepreneurs and Business Owners

Beverly Flaxington, author of The Essential Sales Guide for Entrepreneurs and Business...

Billy Boughey: ‘Establishing a strong culture in your office’

Billy Boughey: ‘Establishing a strong culture in your office’

Corporate events use a lot of energy to have very little impact....

Biz Dev Outdoor Retailer Part 1

Biz Dev Outdoor Retailer Part 1

Biz dev is what grows a company. You can take 60 meetings...

Blueprint for your Vision with guest James P Friel #MakingBank S5E30

Blueprint for your Vision with guest James P Friel #MakingBank S5E30

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Bold in the Big Easy

Bold in the Big Easy

Want to become the best? Have incredibly high standards and hold everyone...

Book Writing 101 with Pat Iyer

Book Writing 101 with Pat Iyer

This week Evan sits down with Pat Iyer. Pat is a well-respected...

Boosting your Brain, Body and Business with Rowena Gates #MakingBank S6E22

Boosting your Brain, Body and Business with Rowena Gates #MakingBank S6E22

Boost your brain to boost your energy. On this episode of the...

Brand Promise – Have Incredible CX!

Brand Promise – Have Incredible CX!

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses the...

Branding with Authenticity with guest Re Perez #MakingBankS4E41

Branding with Authenticity with guest Re Perez #MakingBankS4E41

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Brandon Steiner- The Success Behind Steiner Sports

Brandon Steiner- The Success Behind Steiner Sports

Brandon Steiner is the CEO and founder of Steiner Sports, a company...

Brant Pinvidic: ‘Choosing only the necessary words for your pitch’

Brant Pinvidic: ‘Choosing only the necessary words for your pitch’

Brant Pinvidic comes into the Bold TV studio to share his book...

Breakfast with Champions with Glenn Lundy

Breakfast with Champions with Glenn Lundy

Glenn Lundy is the King of Breakfast. He owns it on Facebook...

Breaking Mental Barriers to Success – Quentin McCain

Breaking Mental Barriers to Success – Quentin McCain

Breaking mental barriers to achieve success. Success is a journey. In fact,...

Brian Johnson: ‘Losing Not An Option’

Brian Johnson: ‘Losing Not An Option’

Brian Johnson is the owner of LNAO, an acronym that stands for...

Brian Sherwood: ‘Bridging the gap between generations’

Brian Sherwood: ‘Bridging the gap between generations’

It seems like generations are always at odds with each other. “OK...

Briana Owens: ‘Bringing diversity to your spin class’

Briana Owens: ‘Bringing diversity to your spin class’

Spiked Spin is a hip-hop inspired, high-intensity spin class for underserved communities....

Build A 7-Figure Sales Team | MasterClass | Happy Entrepreneur Show

Build A 7-Figure Sales Team | MasterClass | Happy Entrepreneur Show

The Happy Entrepreneur Masterclass: How To Build A 7-Figure Sales Team Without...

Building 8-Figure Businesses with Stephen Somers #MakingBank S6E20

Building 8-Figure Businesses with Stephen Somers #MakingBank S6E20

Your online business can earn you 7+ figures.  On this episode of...

Building a Billion-Dollar Business with Shaahin Cheyene #MakingBank S6E23

Building a Billion-Dollar Business with Shaahin Cheyene #MakingBank S6E23

Can a teenager make $1 billion in revenue? Shaahin did.   On this...

Building a Virtual Work Culture with guests Bryan and Shannon Miles #MakingBankS5E2

Building a Virtual Work Culture with guests Bryan and Shannon Miles #MakingBankS5E2

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Building Connections and Businesses with Jeff Fenstar  #MakingBank S6E19

Building Connections and Businesses with Jeff Fenstar #MakingBank S6E19

Anyone can scale and sell quickly.  On this episode of the Making...

Burnout Is a Battle

Burnout Is a Battle

Here’s a shortform video that can inspire your team to push past...

Business Coaching with Sky Stephens

Business Coaching with Sky Stephens

This week Evan sits down with Sky Stephens. Sky is a coach...

Business Mogul Johnny Wallace services 190,000 Customers a Month

Business Mogul Johnny Wallace services 190,000 Customers a Month

Johnny Wallace Lives In the House His Mother and Grandmother Cleaned!!! How...

C-Suite TV Insights :: ReachMe.TV and CBS

C-Suite TV Insights :: ReachMe.TV and CBS

ReachMe.TV is a company at the forefront of bringing you content, wherever...

Camille Rumani: ‘Food creates a community abroad’

Camille Rumani: ‘Food creates a community abroad’

One of the worst feelings is being an oblivious tourist. As much...

Candace Woodruff – Sales and Marketing One Page Plan | Che Brown | The Happy Entrepreneur Show

Candace Woodruff – Sales and Marketing One Page Plan | Che Brown | The Happy Entrepreneur Show

Feature Guest Candace Woodruff – The Lab #1 Business Development and Revenue...

Capron & Bajuz: ‘U.S. Military Veterans Share Their Transition Into Entrepreneurship’

Capron & Bajuz: ‘U.S. Military Veterans Share Their Transition Into Entrepreneurship’

After serving in the military, veterans find different ways to spend their...

Cardone: ‘What Is A Chargeback & How Can You Protect Yourself From It?’

Cardone: ‘What Is A Chargeback & How Can You Protect Yourself From It?’

Starting a business is extremely difficult. When starting a new business there...

Carrie Rattle: ‘Break away from the herd effect’

Carrie Rattle: ‘Break away from the herd effect’

During this global pandemic, the herd effect has been in full force....

Chad Brittian and Maurice Assia: ‘The Entrepreneurial Journey’

Chad Brittian and Maurice Assia: ‘The Entrepreneurial Journey’

Maurice Assia is the CEO of Chosen Comforts and Chad Brittian is...

Changes and Challenges in the Tech Industry with Brian Burke #MakingBank S6E15

Changes and Challenges in the Tech Industry with Brian Burke #MakingBank S6E15

Ever sold or bought a Mac online? You probably bought it from...

Changes and Challenges in the Tech Industry with Brian Burke #MakingBank S6E15

Ever sold or bought a Mac online? You probably bought it from...

Changing your Mindset to Grow your Business with Guest Mike Koenigs: MakingBank S4E6

Changing your Mindset to Grow your Business with Guest Mike Koenigs: MakingBank S4E6

On this episode of Making Bank, we speak to an awesome man,...

Charisse Higgins and Gia Lowe: ‘Curlfest: a sea of beautiful people’

Charisse Higgins and Gia Lowe: ‘Curlfest: a sea of beautiful people’

Charisse Higgins and Gia Lowe are the founders of Curlfest, a celebration...

Chick-Fil-A with Kimberly Flowers – Close Conference | Che Brown

Chick-Fil-A with Kimberly Flowers – Close Conference | Che Brown

hey want to make sure you are still coming. The #1 Sales...

Chris Westfall, Leadership Language

Chris Westfall, Leadership Language

Chris Westfall, author of Leadership Language: Using Authentic Communication to Drive Results,...

Citi Medina: ‘I wanted to help the marginalized voices’

Citi Medina: ‘I wanted to help the marginalized voices’

Citi Medina is the founder of Equal Space, a co-working space in...

Close Conference – Day 1 and Day 2 Recap

Close Conference – Day 1 and Day 2 Recap

I am excited to finally recap Day 1 and Day 2 of...

Closing the Customer Experience Gaps – Season 2 Episode 8

Closing the Customer Experience Gaps – Season 2 Episode 8

Have you tightened up your brand’s customer experience journey? Shep shares three...

Colin Shaw, The Intuitive Customer

Colin Shaw, The Intuitive Customer

Colin Shaw, author of The Intuitive Customer: 7 Imperatives for Moving Your...

Comfortable, USA Quality Workwear

Comfortable, USA Quality Workwear

Josh Walker and Ted De Innocentis, Co-Founders of 1620 Workwear, Inc., discuss...

Committed To Serve. An Interview with Veteran Turned Entrepreneur Russell Turner

Committed To Serve. An Interview with Veteran Turned Entrepreneur Russell Turner

Host Kevin Neff sits down with Russell Turner, CDR USN (Ret), in...

Companies’ Responses to COVID Provide Insights into Handling a Crisis

Companies’ Responses to COVID Provide Insights into Handling a Crisis

One of my viewers asked me the following question: What is your...

Compare Yourself to the Best

Compare Yourself to the Best

Stop comparing yourself to the competition! It’s okay to ask yourself, “What...

Confirm, Glimpse, and Path with guest Gino Wickman #MakingBank S5E24

Confirm, Glimpse, and Path with guest Gino Wickman #MakingBank S5E24

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Conversational Cash Flow Formula – Che Brown – The Happy Entrepreneur Show

Conversational Cash Flow Formula – Che Brown – The Happy Entrepreneur Show

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Copywriting Systems To Explode Your Sales | Sunday Business Edition | Happy Entrepreneur Show

Copywriting Systems To Explode Your Sales | Sunday Business Edition | Happy Entrepreneur Show

Copywriting that will explode your sales. The ability to put words on...

CoronaCocktails 9.24 – The Busy Biza, Kuda Biza

CoronaCocktails 9.24 – The Busy Biza, Kuda Biza

His name is Kuda Biza, but I’m thinking of renaming him Kuda...

CoronaTV 10.21 – The Explorer, Lynn Power

CoronaTV 10.21 – The Explorer, Lynn Power

Lynn Power has one of the most enviable claims to fame: she...

CoronaTV 10.22 – The Supervisor, Faith James

CoronaTV 10.22 – The Supervisor, Faith James

Faith James was my first boss when I came to the US....

CoronaTV 11.10 – The Saint, Peter Rork AKA Dog Is My CoPilot

CoronaTV 11.10 – The Saint, Peter Rork AKA Dog Is My CoPilot

Peter Rork is a saint. 8 years ago, he co-founded Dog Is...

CoronaTV 11.16 – The Funder, John Biggs

CoronaTV 11.16 – The Funder, John Biggs

Complete the sentence, “Get Fu..ed.” If you replied “Get Funded,” then you’re...

CPS E527: Conquer Your Entrepreneurial Dreams with Jeffrey Hayzlett

CPS E527: Conquer Your Entrepreneurial Dreams with Jeffrey Hayzlett

Learn how to conquer your entrepreneurial dreams from the Chairman and CEO...

Creating a Brand with Alex Sanfilippo

Creating a Brand with Alex Sanfilippo

This week Evan sits down with Alex Sanfilippo, co-founder of Creating a...

Creating the Headspace That Attracts Success with guest Rob Dial #Making Bank S4E32

Creating the Headspace That Attracts Success with guest Rob Dial #Making Bank S4E32

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Creating Wealth without Creating a Job with guest Justin Donald #MakingBank S5E28

Creating Wealth without Creating a Job with guest Justin Donald #MakingBank S5E28

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Creative Problem Solving for Better CX

Creative Problem Solving for Better CX

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses the...

Critical Strategies for Protecting Your People and Your Organization from the Risks of Sexual Harassment with Kia Roberts

Critical Strategies for Protecting Your People and Your Organization from the Risks of Sexual Harassment with Kia Roberts

Every Training Unleashed Podcast delivers leading-edge strategies that will transform your organization....

Customer Loyalty: Give Up Sex For Amazon?

Customer Loyalty: Give Up Sex For Amazon?

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses customer...

Customer Obsessed and Unafraid of Failure with guest Sean McCormick #MakingBank S5E32

Customer Obsessed and Unafraid of Failure with guest Sean McCormick #MakingBank S5E32

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Customer Service Is More Important than Price

Customer Service Is More Important than Price

“Is customer service more important than price?”   That’s exactly what we asked...

Customer Service May Not Be Your First Priority, and That’s Okay

Customer Service May Not Be Your First Priority, and That’s Okay

Do you focus more on customer service or company culture? If you...

Customer Service Versus Customer Experience … What’s the Difference?

It is one of the most common questions I’m asked in interviews:...

Customer Service vs. Customer Experience

Customer Service vs. Customer Experience

Shep Hyken explains how three iconic brands are delivering the complete customer...

Customer Service Week: A Time to Celebrate Customers AND Employees

Customer Service Week: A Time to Celebrate Customers AND Employees

It’s my favorite time of year… the leaves change from green to...

Customer Service, Is It In Your DNA? – CX Lesson

Customer Service, Is It In Your DNA? – CX Lesson

Shep Hyken shares the moment he realized his passion was customer service,...

D’Arcy Jensen: ‘Sustainable women’s clothing by size, fit and shape’

D’Arcy Jensen: ‘Sustainable women’s clothing by size, fit and shape’

Creative Director D’Arcy Jensen of eShakti talks with GenBiz and the C-Suite...

Daily Habits of Successful People

Daily Habits of Successful People

On this C-Suite episode, you will learn that the most successful people all...

Damned If I Do/Don’t

Damned If I Do/Don’t

You have to make sacrifices while you grow a company. There is...

Dan Karr: ‘What to do if your insurance won’t cover your medical bills’

Dan Karr: ‘What to do if your insurance won’t cover your medical bills’

Imagine being hit by a car, and the driver was totally at...

Dan Pipitone: ‘You don’t only make money in one direction’

Dan Pipitone: ‘You don’t only make money in one direction’

Dan Pipitone is the co-founder of Trade Zero America, a commission-free stock...

Daniela Carvajalino: ‘Getting children an early start in entrepreneurship’

Daniela Carvajalino: ‘Getting children an early start in entrepreneurship’

Daniela Carvajalino has been an entrepreneur since she was eight years old....

Danny Mayans of Salsa God: ‘Appealing to as many people as possible’

Danny Mayans of Salsa God: ‘Appealing to as many people as possible’

Danny Mayans, founder of Salsa God, comes to the Bold TV studio...

Dave Hanley: ‘A will that can grow and change with you’

Dave Hanley: ‘A will that can grow and change with you’

Dave Hanley shares his app that can help you start planning for...

Dave Meltzer: ‘Don’t limit your points of entry’

Dave Meltzer: ‘Don’t limit your points of entry’

Dave Meltzer, CEO of Sports Marketing 1, a global sports and entertainment...

David Sudolsky and Suneet Bhatt: ‘Outsourcing connects companies that can help each other out’

David Sudolsky and Suneet Bhatt: ‘Outsourcing connects companies that can help each other out’

How many typical citizens think of outsourcing in a positive light? Purpose-driven...

David Teten: ‘How should the economic situation change how we think about business?’

David Teten: ‘How should the economic situation change how we think about business?’

Now is a difficult time for entrepreneurs to raise money, unless your...

Davidson: ‘The 21st Century “Passion Economy” Causes Anxiety for Millennials’

Davidson: ‘The 21st Century “Passion Economy” Causes Anxiety for Millennials’

Millennials have been dubbed the most anxious generation. And many people have...

Dawoon Kang: ‘Be more thoughtful about the way you are dating’

Dawoon Kang: ‘Be more thoughtful about the way you are dating’

GenBiz and the C-Suite Network bring you a conversation with Dawoon Kang,...

De-evolution of a Business – How to Stay Relevant to Your Customers

De-evolution of a Business – How to Stay Relevant to Your Customers

Is your business de-evolving? Or do you have growth? If you want...

Dealing With Angry Customers: Be Sincere When You Apologize

Dealing With Angry Customers: Be Sincere When You Apologize

There will be times that you feel you have to repeat yourself...

Dean shares Three Powerful Truths about Customers!!

Dean shares Three Powerful Truths about Customers!!

“Progress in Service leads to Progress in Sales.” – Dean Lindsay We are...

Debbie Azar: ‘The differences between natural and lab-grown diamonds’

Debbie Azar: ‘The differences between natural and lab-grown diamonds’

Gemological Science International is one of the largest gemological organizations worldwide, and...

Deborah Gardner Experience At Success Women’s Conference

Deborah Gardner Experience At Success Women’s Conference

Keynote Speaker Deborah Gardner, one of the first female television broadcasters with...

Debra Kasowski Speaks at bLU Talks U of A

Debra Kasowski Speaks at bLU Talks U of A

Debra Kasowski speaks at bLU Talks U of A and shares a...

Dekesha C Williams – Getish Done Mastermind

Dekesha C Williams – Getish Done Mastermind

Don’t Underestimate the emotional energy a mastermind can provide. Even though masterminds,...

Delatorro McNeal II – Peak Perform and Earn Money Speaking | Che Brown | The Happy Entrepreneur Show

Delatorro McNeal II – Peak Perform and Earn Money Speaking | Che Brown | The Happy Entrepreneur Show

We are broadcasting live NOW in HD : www.HappyEntrepreneursTribe.com Tonight on The...

Deliver on the Entire Customer Experience – Learn from 3 Great CX Companies

Deliver on the Entire Customer Experience – Learn from 3 Great CX Companies

Do you know how to deliver on the entire customer experience? Take...

Delusional Confidence with guest Kevin David #MakingBank S5E42

Delusional Confidence with guest Kevin David #MakingBank S5E42

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Desi Saran: ‘The health food industry is in high demand’

Desi Saran: ‘The health food industry is in high demand’

Health is very in vogue right now. More restaurants have healthy options,...

Develop Your Brand Story – Sharai Robbin | Che Brown | Happy Entrepreneur

Develop Your Brand Story – Sharai Robbin | Che Brown | Happy Entrepreneur

When creating your marketing strategy, don’t forget about the bigger story: what...

Different Is Better than Better

Different Is Better than Better

I’m going to break just a bit from my typical customer service/customer...

Digital Marketing Strategies – Kevin C. Pride

Digital Marketing Strategies – Kevin C. Pride

Tonight you will learn 5 Digital Marketing Strategies To Grow Your Business...

Disrupting a Space with guest Jordan Mederich #MakingBank S5E39

Disrupting a Space with guest Jordan Mederich #MakingBank S5E39

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Ditch The Sales Script And Do This Instead – Che Brown – The Happy Entreprenuer Show

Ditch The Sales Script And Do This Instead – Che Brown – The Happy Entreprenuer Show

At some point in your career, even if you’re not a salesperson,...

Diving into the Data with guest Phillip Stutts #MakingBankS4E36

Diving into the Data with guest Phillip Stutts #MakingBankS4E36

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Do Good and Sell Well with Joe Valley #MakingBank S6E16

Do Good and Sell Well with Joe Valley #MakingBank S6E16

Every entrepreneur exits their business.  On season 6 episode 16 of the...

Do Good and Sell Well with Joe Valley #MakingBank S6E16

Every entrepreneur exits their business.  On season 6 episode 16 of the...

Do Small Things Well Get BIG Results in New Orleans | Che Brown | Happy Entrepreneur Show

Do Small Things Well Get BIG Results in New Orleans | Che Brown | Happy Entrepreneur Show

Do small things well get BIG results. Most of us cannot achieve...

Do the Right Thing – A Habit Worth Mastering

Do the Right Thing – A Habit Worth Mastering

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses doing...

Do Your Employees Understand CX & Customer Service?

Do Your Employees Understand CX & Customer Service?

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Does it Matter How You Refer to Your Customers?

Does it Matter How You Refer to Your Customers?

Let me ask you: What do you call your customers? Do you...

Doing Business in Japan, and a Big Marketing Lesson from Marshall Amplifiers

Doing Business in Japan, and a Big Marketing Lesson from Marshall Amplifiers

I recently went to Japan, the land of sushi, sumo, and sake,...

Don’t Be Lazy – Go the Extra Inch for Customers

Don’t Be Lazy – Go the Extra Inch for Customers

Do you give your customers the little extra time they deserve? Like...

Don’t Blame Me I Just Work Here

Don’t Blame Me I Just Work Here

Shep Hyken shares a lesson inspired by the phrase “don’t blame me...

Don’t Forget The Price Paid For Big Failures – The Alamo

Don’t Forget The Price Paid For Big Failures – The Alamo

Don’t Forget The Price Paid For Big Failures – today walking through...

Don’t Judge A Restaurant By It’s Cover – New Orleans | Che Brown | Happy Entrepreneur Show

Don’t Judge A Restaurant By It’s Cover – New Orleans | Che Brown | Happy Entrepreneur Show

don’t judge a restaurant by its cover. New Orleans restaurants get a...

Don’t Make Me Repeat My Story

Don’t Make Me Repeat My Story

I’m always frustrated when I call a customer support number that I’ve called before...

Doug Mayer – CEO of Archetype Consulting Group

Doug Mayer – CEO of Archetype Consulting Group

If Uncle Sam is offering a break on your tax bill, why...

Dr. Cortney Baker & Andrea Sager: ‘Turn your side hustle into a business’

Dr. Cortney Baker & Andrea Sager: ‘Turn your side hustle into a business’

While working from home, you may have some newfound entrepreneurial passions. How...

Dr. Cozette White – My Financial Home Entreprises

Dr. Cozette White – My Financial Home Entreprises

If you haven’t heard the news, something special is happening here at...

Dr. Lisa Koche: ‘Being stuck at home is a breeding ground for stress and anxiety’

Dr. Lisa Koche: ‘Being stuck at home is a breeding ground for stress and anxiety’

Quarantine seems like it would be a good time to get your...

Dr. Sonja Stribling – Get More Clients | Che Brown | The Happy Entrepreneur Show

Dr. Sonja Stribling – Get More Clients | Che Brown | The Happy Entrepreneur Show

The Lab #1 Business Development and Revenue Focused Late Night Show In...

Easy Ways to Improve Your Customer Service Skills

Easy Ways to Improve Your Customer Service Skills

Not long ago I wrote about how small improvements can make a...

Eddie Turner, Jr., 140 Simple Messages to Guide Emerging Leaders

Eddie Turner, Jr., 140 Simple Messages to Guide Emerging Leaders

Eddie Turner, Jr., author of 140 Simple Messages to Guide Emerging Leaders, wrote...

Edward Hargroves: ‘Just because the shelves are empty doesn’t mean we have a food shortage’

Edward Hargroves: ‘Just because the shelves are empty doesn’t mean we have a food shortage’

During the global pandemic, the U.S. economy has learned the difference between...

Effective sales strategies to close deals faster | Che Brown | The Happy Entrepreneur Show

Effective sales strategies to close deals faster | Che Brown | The Happy Entrepreneur Show

Effective sales strategies to close deals faster shortening the sales cycle can...

Eliciting Emotional Engagement with guest Michael Bernoff #MakingBank S4E34

Eliciting Emotional Engagement with guest Michael Bernoff #MakingBank S4E34

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Eliminate and Excel with guest Perry Marshall #MakingBank S5E37

Eliminate and Excel with guest Perry Marshall #MakingBank S5E37

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Eliminate Friction with Proactive Customer Support

Eliminate Friction with Proactive Customer Support

Are you able to solve your customer’s problems proactively? To create more...

Elisabeth Cardiello: ‘Brave Conversations Over Coffee’

Elisabeth Cardiello: ‘Brave Conversations Over Coffee’

Think about the things you do every day. Does drinking coffee come...

Employee Experience Lesson: Try the Coffee

Employee Experience Lesson: Try the Coffee

Shep Hyken discusses that the quality of coffee (and other little perks)...

Employees Love the Story Too

Employees Love the Story Too

Last week, I covered the idea of the story. Customers love to...

Empowerment Lessons From the Ritz-Carlton

Empowerment Lessons From the Ritz-Carlton

If you’ve been following my work, you know I’m a huge fan...

Engagement Party – Che Brown and Brittanee Brooks |

Engagement Party – Che Brown and Brittanee Brooks |

I passed along this life lesson for...

Enjoy Life Take A Vacation   Laticia Nicole

Enjoy Life Take A Vacation Laticia Nicole

Enjoy Life Take A Vacation Laticia Nicole...

Entrepreneurs and Overcoming Addiction

Entrepreneurs and Overcoming Addiction

I LOVE pizza – who doesn’t I guess?!  My FAVORITE place to...

Ep22 – P Nathan Thornberry

Ep22 – P Nathan Thornberry

P. Nathan Thornberry is an author, speaker, investor, and real estate entrepreneur...

Ep23 – Tracy Hazzard – Co-Founder & CEO of Podetize and The Binge Factor

Ep23 – Tracy Hazzard – Co-Founder & CEO of Podetize and The Binge Factor

Tracy Hazzard is Co-Founder & CEO of Podetize and The Binge Factor....

Ep37 – Patrizia Marin – Bridging the GAP from doubt to dominance!

Ep37 – Patrizia Marin – Bridging the GAP from doubt to dominance!

Patrizia Marin calls in from Italy. Patrizia is CEO of the Marco...

Ep6 – Mark Eaton, NBA All-Star, Motivational Speaker, Author and Teamwork Expert

Ep6 – Mark Eaton, NBA All-Star, Motivational Speaker, Author and Teamwork Expert

Mark Eaton is NBA All-Star, Motivational Speaker, Author and Teamwork Expert. Mark...

Episode #5 – The Finale Part #1

Episode #5 – The Finale Part #1

Episode #5 – The Finale Part #1 – Just when the contestants...

Episode 1: The Four Day Weekend Group

Episode 1: The Four Day Weekend Group

Tune-in as Jason Forrest debuts his latest series, Run Towards the Roar,...

Episode 2: Hunt Pettit, CEO of White Horse Energy

Episode 2: Hunt Pettit, CEO of White Horse Energy

Join C-Suite host Jason Forrest as he interviews Hunt Pettit, CEO of...

Episode 3 – King Raj – THE PASSIVE INCOME ARTISTE

Episode 3 – King Raj – THE PASSIVE INCOME ARTISTE

King Raj visits the set today and dives into the many ways...

Episode 3: Hillary Strasner, Former CEO / Founder of ProLab

Episode 3: Hillary Strasner, Former CEO / Founder of ProLab

Join C-Suite host, Jason Forrest, as he interviews Hillary Strasner, Former CEO...

Episode 4: Bob McCarthy, CEO of Cheyenne Construction

Episode 4: Bob McCarthy, CEO of Cheyenne Construction

Join C-Suite host, Jason Forrest, as he interviews Bob McCarthy who has...

Episode 5: Gene Meyers, CEO of Thrive Homes

Episode 5: Gene Meyers, CEO of Thrive Homes

Join C-Suite host, Jason Forrest, as he interviews Gene Meyers, the CEO of...

Episode 6 – Patricia Rogers – BUSINESS DEVELOPMENT STRATEGIST

Episode 6 – Patricia Rogers – BUSINESS DEVELOPMENT STRATEGIST

Patrica Rogers is a Business Development Strategist and she shares with Rey...

Episode 6: Hal Brown, CEO of Panther City Media Publishing

Episode 6: Hal Brown, CEO of Panther City Media Publishing

Join C-Suite host, Jason Forrest, as he interviews Hal Brown, CEO of...

Episode 8 – David Kurz – TAKE ACTION COACH AND REAL ESTATE GURU

Episode 8 – David Kurz – TAKE ACTION COACH AND REAL ESTATE GURU

David Kurz is a Real Estate Guru and Coach. He sits down...

Eva Sadej of Floss Bar: ‘On-demand dentistry’

Eva Sadej of Floss Bar: ‘On-demand dentistry’

Eva Sadej, founder and CEO of Floss Bar, came to Bold TV...

Evan Sohn – Chairman and CEO of Recruiter.com

Evan Sohn – Chairman and CEO of Recruiter.com

Job Hopping During The Great Reevaluation with Evan Sohn, Chairman/CEO of Recruiter.com...

Everyone Deserves a Compliment

Everyone Deserves a Compliment

I was on a flight to a city I can’t remember, but...

Everything is Energy with guest Christy Whitman #MakingBank S6E3

Everything is Energy with guest Christy Whitman #MakingBank S6E3

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Exit Interviews and Staying Interviews

Exit Interviews and Staying Interviews

One of my favorite sayings is, “What’s happening inside an organization is...

Expand Your Comfort Zone | Che Brown | The Happy Entrepreneur Show | Thought of the Week

Expand Your Comfort Zone | Che Brown | The Happy Entrepreneur Show | Thought of the Week

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Expansion & Exhaustion

Expansion & Exhaustion

We’ve expanded to Miami. Networking and sacrifice are imperative to growing your...

Explicit Communication, not Guess Work with guest Jason Treu #MakingBank S5E18

Explicit Communication, not Guess Work with guest Jason Treu #MakingBank S5E18

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Fahrenheit 555 Steak House Full Experience! – Carnival Panorama Cruise – Happy Entrepreneur Show

Fahrenheit 555 Steak House Full Experience! – Carnival Panorama Cruise – Happy Entrepreneur Show

The Fahrenheit 555 Dining Experience aboard the Carnival Panorama Cruise was well...

Felix Shipkevich: ‘It gives everyone complete access to justice’

Felix Shipkevich: ‘It gives everyone complete access to justice’

Have you ever been in legal trouble and not had access to...

Fighting for Your Country, Children, and Career with Tim Kennedy #MakingBank S6E14

Fighting for Your Country, Children, and Career with Tim Kennedy #MakingBank S6E14

Sometimes, you have to fight for the things you care about.  On...

Finding Happiness and Financial Freedom  #MakingBankS4E49

Finding Happiness and Financial Freedom #MakingBankS4E49

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Finding New Prospects That Are Qualified | Che Brown | The Happy Entrepreneur Show

Finding New Prospects That Are Qualified | Che Brown | The Happy Entrepreneur Show

Finding new prospects is a challenge whether you are a new entrepreneur...

Finding Purpose and New Goals with John Madsen #MakingBank S6E17

Finding Purpose and New Goals with John Madsen #MakingBank S6E17

John Madsen didn’t make his high school football team. A few years...

Finding Purpose and New Goals with John Madsen #MakingBank S6E17

John Madsen didn’t make his high school football team. A few years...

Finding Your Own Power with guest Chris Wyllie #MakingBank S4E51

Finding Your Own Power with guest Chris Wyllie #MakingBank S4E51

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Finding Your Self-Belief and Self-Purpose with guest Evan Carmichael #MakingBank S5E23

Finding Your Self-Belief and Self-Purpose with guest Evan Carmichael #MakingBank S5E23

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Five Tips for Creating Better Customer Experiences Just in Time for National Customer Service Week

Five Tips for Creating Better Customer Experiences Just in Time for National Customer Service Week

How are you celebrating National Customer Service Week this year? Here are...

Five Ways to Create Loyal Customers

Five Ways to Create Loyal Customers

Shep Hyken, Customer Service & Experience Expert, discusses five ways to create...

Five Ways to Say Thank You to Customers

Five Ways to Say Thank You to Customers

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker shares five...

Focus on Sales | Che Brown | The Happy Entrepreneur Show

Focus on Sales | Che Brown | The Happy Entrepreneur Show

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Follow The Blue Line in Mazatlan Mexico – Carnival Cruise – Happy Entrepreneur Show – Che Brown

Follow The Blue Line in Mazatlan Mexico – Carnival Cruise – Happy Entrepreneur Show – Che Brown

Follow the “Blue Line” in Mazatlan Mexico which is a wonderful place...

Following Your Own Compass During Times of Change with Kris Girrell

Following Your Own Compass During Times of Change with Kris Girrell

This week Evan talks with Kris Girrell, CEO of Interworking Consulting. Kris’...

Four Lessons from The Cult Of The Customer

Four Lessons from The Cult Of The Customer

It’s almost here… the updated and revised edition of The Cult of...

Fourth Generation VC Jesse Draper on Why Silicon Valley Needs to Fund More Females

Fourth Generation VC Jesse Draper on Why Silicon Valley Needs to Fund More Females

The multi-talented Jesse Draper has taken Silicon Valley by storm and accomplished...

Frank Siller: ‘Our heroes deserve a little more of our resources’

Frank Siller: ‘Our heroes deserve a little more of our resources’

Health care workers have received much-deserved love from people across the country...

Frier: ‘How Instagram Sparked a New Way to Do Business’

Frier: ‘How Instagram Sparked a New Way to Do Business’

Social media, as a whole, has changed the way we conduct our...

From Start-Up to Grown-Up with Alisa Cohn

From Start-Up to Grown-Up with Alisa Cohn

Alisa Cohn was named Top Startup Coach in the World at the...

Gardner: ‘This Project Helps Black Entrepreneurs’

Gardner: ‘This Project Helps Black Entrepreneurs’

At Bold TV and C-Suite, we’re seeing a surge of companies and...

Gaudet: ‘Knowing When to Pivot Your Business’

Gaudet: ‘Knowing When to Pivot Your Business’

At Bold TV and C-Suite, we know that the ebb and flow...

GenBiz Featured Entrepreneur: Ali Mahvan of Sharebert

GenBiz Featured Entrepreneur: Ali Mahvan of Sharebert

Ali Mahvan is the CEO and founder of Sharebert, a YouTube platform...

GenBiz Featured Entrepreneur: Jack D. Fox of NerdOut!

GenBiz Featured Entrepreneur: Jack D. Fox of NerdOut!

GenBiz’s David Grasso speaks with Jack D. Fox, the creator of NerdOut,...

GenBiz Student Entrepreneur Showcase: Austin Ramsey, East Tennessee State University

GenBiz Student Entrepreneur Showcase: Austin Ramsey, East Tennessee State University

Austin Ramsey is the CEO of Pointech LLC and a student at...

GenBiz Student Entrepreneur Showcase: Jackson Riegler, University of Michigan

GenBiz Student Entrepreneur Showcase: Jackson Riegler, University of Michigan

Jackson Riegler Skypes in from the University of Michigan to speak with...

GenBiz Student Entrepreneur Showcase: Joel Amin Jr & Bryce Fender, University of Delaware

GenBiz Student Entrepreneur Showcase: Joel Amin Jr & Bryce Fender, University of Delaware

Joel Amin Jr. and Bryce Fender are two of GenBiz’s Featured Entrepreneurs....

GenBiz Student Entrepreneur Showcase: Spencer Janning, University of Dayton

GenBiz Student Entrepreneur Showcase: Spencer Janning, University of Dayton

As a part of GenBiz’s Student Entrepreneurs Showcase, David Grasso sits down...

George Brunt – Founder of Business Legal Management

George Brunt – Founder of Business Legal Management

Legal troubles tend to arise when they are least expected. That’s why...

George C. Fraser – 7 Rules to Business Success |  Happy Entrepreneur Show | Che Brown

George C. Fraser – 7 Rules to Business Success | Happy Entrepreneur Show | Che Brown

7 things you must do to be successful in business from the...

Get Big, Fast with Trevor Blake #MakingBank #S6E36

Get Big, Fast with Trevor Blake #MakingBank #S6E36

Can you build a $100 million company with no employees? Our guest...

Get Prospects To Make Decisions Now vs Later – Che Brown – The Happy Entreprenueur Show

Get Prospects To Make Decisions Now vs Later – Che Brown – The Happy Entreprenueur Show

here’s the secret to getting your prospect to say “YES” The Most...

Get to Know Your Customer Day

Get to Know Your Customer Day

It’s been years since I’ve written about Get to Know Your Customer...

Give Customers What They Need – Don’t Just Give Them What They Want

Give Customers What They Need – Don’t Just Give Them What They Want

Shep Hyken, Customer Service & Experience Expert, discusses why you should offer...

Give Them Help Before They Yelp

Give Them Help Before They Yelp

Online reviews can work in two ways. For a company that provides...

Go After What You Want – Cabo San Lucas – Mexico | Happy Entrepreneur Show | Che Brown

Go After What You Want – Cabo San Lucas – Mexico | Happy Entrepreneur Show | Che Brown

Life simply goes by too quickly. Go after what you want –...

Going “New-Style” Digital Versus “Old-Fashioned” Human Interactions

Going “New-Style” Digital Versus “Old-Fashioned” Human Interactions

Here’s a question, and I think I know the answer. Would you...

Grabbing and Holding Attention with guest Jamie Mustard #MakingBankS4E42

Grabbing and Holding Attention with guest Jamie Mustard #MakingBankS4E42

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Grow Wealth, not Money with JT Foxx #MakingBank #S6E33

Grow Wealth, not Money with JT Foxx #MakingBank #S6E33

Making money isn’t growing wealth. On this episode of the Making Bank...

Grow Your Business – Laticia Nicole and Taurea Avant | Che Brown | Happy Entrepreneur Show

Grow Your Business – Laticia Nicole and Taurea Avant | Che Brown | Happy Entrepreneur Show

How to restart, rebuild and restore your business with Laticia Nicole Beatty....

Grow Your Online Presence Simply and Affordably with Guests Joe Fier & Matt Wolfe: MakingBank S4E5

Grow Your Online Presence Simply and Affordably with Guests Joe Fier & Matt Wolfe: MakingBank S4E5

In Making Bank Season 4, Episode 5, Host Josh Felber sits down with a mega interview with...

Hacking Your Productivity with guest Craig Ballantyne #Making Bank S4E26

Hacking Your Productivity with guest Craig Ballantyne #Making Bank S4E26

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

Hank Norman

Hank Norman

When you tell your story to the world, an amazing thing happens...

Hap Klopp: ‘Running The North Face with a disruption mindset’

Hap Klopp: ‘Running The North Face with a disruption mindset’

The North Face is a wildly popular clothing line and has grown...

Harley Bauer and Michael Glickman: ‘The only premium shot on the market’

Harley Bauer and Michael Glickman: ‘The only premium shot on the market’

Harley Bauer and Michael Glickman are changing the alcoholic beverage industry with...

Hatcher: ‘Personal Branding is Important. Guess What, Introverts Can Do It Too.’

Hatcher: ‘Personal Branding is Important. Guess What, Introverts Can Do It Too.’

How many of you are too nervous to post about your latest...

Have Your Defined Your Company’s Core Values?

Have Your Defined Your Company’s Core Values?

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses core...

Healthier Body and Business with Barton Scott #MakingBank S6E24

Healthier Body and Business with Barton Scott #MakingBank S6E24

A healthy body runs a heathy business. On this episode of the...

Healthy Mindset,Healthy Business with guest Scout Sobel #MakingBankS5E5

Healthy Mindset,Healthy Business with guest Scout Sobel #MakingBankS5E5

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Helm: ‘Learn How This Woman Started A Successful Ice Cream Business’

Helm: ‘Learn How This Woman Started A Successful Ice Cream Business’

Summer is right around the corner and you know what that means....

High Performance Habits with Brendon Burchard #MakingBank #S6E30

High Performance Habits with Brendon Burchard #MakingBank #S6E30

Can you find success by serving others? On this episode of the...

Highly Paid Expert Workshop – Debbie Allen -Insights and Lessons| Che Brown

Highly Paid Expert Workshop – Debbie Allen -Insights and Lessons| Che Brown

Debbie Allen Highly Paid Expert Workshop Review: Insights and Lessons Learned. I...

Honesty and Tough Conversations with guest David Wood #MakingBankS4E35

Honesty and Tough Conversations with guest David Wood #MakingBankS4E35

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

House of Cards, Outdoor Retailer Part 2

House of Cards, Outdoor Retailer Part 2

Brands continue to spend the majority of their budgets on traditional media,...

How American Pickers Star Mike Wolfe Turned His Childhood Passion Into an International Brand

How American Pickers Star Mike Wolfe Turned His Childhood Passion Into an International Brand

Mike Wolfe, Creator and Star of History Channel’s hit series American Pickers...

How Anyone Can Invest in Fine Art with guest Scott Lynn #MakingBank S5E35

How Anyone Can Invest in Fine Art with guest Scott Lynn #MakingBank S5E35

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How Attributes Bolster Success with guest Rich Diviney #MakingBank S5E29

How Attributes Bolster Success with guest Rich Diviney #MakingBank S5E29

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How Can You Predict What Customers Want or Need?

How Can You Predict What Customers Want or Need?

Can you effectively predict your customer’s wants and needs? To create more...

How Do You Deal with Difficult Business Decisions? A Customer Experience Lesson

How Do You Deal with Difficult Business Decisions? A Customer Experience Lesson

How do you handle difficult or tough business decisions? If you want...

How Do You Drive Toward Customer Success?

How Do You Drive Toward Customer Success?

What do golf and customer service have in common? Want to know...

How Educational Marketing Grows Your Business with guest Ted Miller III #MakingBank S5E16

How Educational Marketing Grows Your Business with guest Ted Miller III #MakingBank S5E16

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How Emotional Insights Impact Business with Darshan Mehta #MakingBank S6E18

How Emotional Insights Impact Business with Darshan Mehta #MakingBank S6E18

Customers are motived by their emotions. So, why isn’t your company?  On...

How Emotional Insights Impact Business with Darshan Mehta #MakingBank S6E18

Customers are motived by their emotions. So, why isn’t your company?  On...

How Gratitude and Giving Back Leads to Success #MakingBank S4E46

How Gratitude and Giving Back Leads to Success #MakingBank S4E46

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How Much Do You Trust Your Customers?

How Much Do You Trust Your Customers?

One of our loyal subscribers, Darrell Grant, The CXO at Hightower Wealth...

How Much Does It Cost to Give Great Customer Service?

How Much Does It Cost to Give Great Customer Service?

I recently wrote an article in Forbes about how to get customers...

How Research Can Help Entrepreneurs  #MakingBankS5E7

How Research Can Help Entrepreneurs #MakingBankS5E7

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How to “Hack” Intermittent Fasting with guest Dave Asprey #MakingBank S5E46

How to “Hack” Intermittent Fasting with guest Dave Asprey #MakingBank S5E46

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How to Adapt to Change and Skyrocket Growth, with swag.com CEO Jeremy Parker #MakingBank S6E7

How to Adapt to Change and Skyrocket Growth, with swag.com CEO Jeremy Parker #MakingBank S6E7

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How to Age Backward and Live Longer with Dave Asprey: MakingBank S4E15

How to Age Backward and Live Longer with Dave Asprey: MakingBank S4E15

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

How to Attain Personal Growth Important to You

In episode 15… Performance Optimization Specialist Tina Greenbaum, author of Mastery Under...

How to Balance Time with Business and Family with Dan Martell: MakingBank S4E14

How to Balance Time with Business and Family with Dan Martell: MakingBank S4E14

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

How to Be Competitive – Episode 1

How to Be Competitive – Episode 1

Welcome to episode one of “Be Amazing or Go Home.” You can...

How to be Credible and Why with guest Mitchell Levy #MakingBank S5E27

How to be Credible and Why with guest Mitchell Levy #MakingBank S5E27

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How to be Focused and Fearless with guest David Wood #MakingBank S5E15

How to be Focused and Fearless with guest David Wood #MakingBank S5E15

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How to Build a Successful YouTube Channel with Marlon Doll: MakingBank S4E21

How to Build a Successful YouTube Channel with Marlon Doll: MakingBank S4E21

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

How to Close A BIG Ticket Deal Using Permission Based Sale – Che Brown – The Happy Entrepreneur Show

How to Close A BIG Ticket Deal Using Permission Based Sale – Che Brown – The Happy Entrepreneur Show

Listen every entrepreneur has been there. Your initial meetings with a prospective...

How to Create a Friction-Less Convenient Customer Experience

How to Create a Friction-Less Convenient Customer Experience

Do you know how to create a friction-less and convenient experience for...

How to Create a Tailored Campaign for Your Own Brand with Marisa Murgatroyd: MakingBankS4E12

How to Create a Tailored Campaign for Your Own Brand with Marisa Murgatroyd: MakingBankS4E12

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

How to Create a Viral Video Ad Campaign with Daniel Harmon: MakingBank S4E11

How to Create a Viral Video Ad Campaign with Daniel Harmon: MakingBank S4E11

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

How To Create Customer Loyalty – Episode 5

How To Create Customer Loyalty – Episode 5

Welcome to episode five of “Be Amazing or Go Home!” Shep shares...

How to Crush Limiting Beliefs with Kevin Castillo

How to Crush Limiting Beliefs with Kevin Castillo

We’ve all thought at some point in our life and maybe even...

How to Deal with Angry Customers – Customer Experience Lesson

How to Deal with Angry Customers – Customer Experience Lesson

Have you ever dealt with a customer who was upset over something...

How to Determine What’s Missing in Your Business with Michael Gerber: MakingBank S4E20

How to Determine What’s Missing in Your Business with Michael Gerber: MakingBank S4E20

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

How to Disrupt Your Competition

How to Disrupt Your Competition

Shep Hyken, Customer Service & Experience Expert, discusses how you can disrupt...

How To Generate Unlimted Prospects with Jill Bulluck | Che Brown | The Happy Entrepreneur Show

How To Generate Unlimted Prospects with Jill Bulluck | Che Brown | The Happy Entrepreneur Show

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

How To Get Goverment Contracts – Stephanie Lackey

How To Get Goverment Contracts – Stephanie Lackey

Stephanie Lackey, MBA, WOSB, MBE, WBE President/CEO at SL Consulting Solutions, LLC...

How to Get Tax Free Income: 1202 Stock

How to Get Tax Free Income: 1202 Stock

Congress recognizes that our economy is built on the backs of small...

How to Get the C-suite to Invest in Customer Service

How to Get the C-suite to Invest in Customer Service

I’ve been asked many times how to get the C-suite to invest...

How to Handle Difficult Customers

How to Handle Difficult Customers

Not long ago I covered six ways to handle angry customers. Often...

How To Have An Outstanding 90 Days – Che Brown – The Happy Entrepreneur Show

How To Have An Outstanding 90 Days – Che Brown – The Happy Entrepreneur Show

How To Have An Outstanding 90 Days  Che Brown  The Happy Entrepreneur....

How to Have Better Conversations with guest Jordan Harbinger#MakingBank S6E5

How to Have Better Conversations with guest Jordan Harbinger#MakingBank S6E5

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How to Invest in Gold and Precious Metals with guest David Garofalo #MakingBank S6E4

How to Invest in Gold and Precious Metals with guest David Garofalo #MakingBank S6E4

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

How to Keep Customers Coming Back

How to Keep Customers Coming Back

Before you can have loyal customers you must first get them to...

How to Keep Customers Coming Back – Episode 9

How to Keep Customers Coming Back – Episode 9

Before you can have loyal customers you must first get them to...

How to Make Your Customer’s Experience Even Better

How to Make Your Customer’s Experience Even Better

How can you create a better experience for your customers? Take a...

How To Make Your Customers Love You

How To Make Your Customers Love You

What if the worst thing a customer ever said about you was,...

How to Really WOW Your Customers

How to Really WOW Your Customers

I recently talked about taking the extra step to deliver amazing service....

How to Say YES – Every Time

How do you say Yes to every customer request? Is it possible?...

How to Set Goals: 80/20 Rule for Goal Setting

How to Set Goals: 80/20 Rule for Goal Setting

The 80/20 Rule, also known as Pareto’s Principle, a wonderful tool in...

How To Sky Rocket Your Sales – The Lab – Episode #3 – Che Brown – The Happy Entrepreneur

How To Sky Rocket Your Sales – The Lab – Episode #3 – Che Brown – The Happy Entrepreneur

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

How To Sky Rocket Your Sales – The Lab – Episode #4 – Che Brown – The Happy Entrepreneur

How To Sky Rocket Your Sales – The Lab – Episode #4 – Che Brown – The Happy Entrepreneur

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

How to Tell Customers Bad News (The Right Way)

How to Tell Customers Bad News (The Right Way)

How do you deliver bad news to your customers? If you want...

How to transform your selling conversations – Che Brown – The Happy Entrepreneur Show

How to transform your selling conversations – Che Brown – The Happy Entrepreneur Show

How to transform your selling conversations. are you bored with the same...

How to Use YouTube to Grow Your Business with Jake Larsen: MakingBank S4E10

How to Use YouTube to Grow Your Business with Jake Larsen: MakingBank S4E10

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

How To Write Killer Sales Copy – Shawn M Mason | Che Brown | Happy Entrepreneur Show

How To Write Killer Sales Copy – Shawn M Mason | Che Brown | Happy Entrepreneur Show

How to Write Killer Sales Copy (And See If It’s Working) Sales...

How Work Can Be Play

How Work Can Be Play

Karen shares how to transform the way you show up at work...

How Your Small Business Can Adapt & Thrive During Huge Economic Changes

How Your Small Business Can Adapt & Thrive During Huge Economic Changes

In episode 24… Native Los Angeleno Lauren Price, a women’s hair stylist...

Humanification: Go Digital, Stay Human

Humanification: Go Digital, Stay Human

Christian Kromme, author of Humanification: Go Digital, Stay Human. How Technology will...

I’ll Be Here on Thursday

I’ll Be Here on Thursday

In this episode of Growing BOLD we dig into Stephen Faught’s backstory,...

I’ve Got a Secret

I’ve Got a Secret

When you know a secret, you’ve got an insight that others don’t....

Ice, Ice, Baths! with Jason Stauffer  #MakingBank S6E12

Ice, Ice, Baths! with Jason Stauffer #MakingBank S6E12

Can ice baths treat autoimmune diseases? For this guest, it did.  On...

If Then Statement   Dr Tasheka L  Green

If Then Statement Dr Tasheka L Green

If Then Statement Dr Tasheka L Green...

IMPACT

IMPACT

Impact follows the adventures of three people who embark on a personal...

Increasing Sales Profits Through Conversion Rate Optimization: MakingBank S4E19

Increasing Sales Profits Through Conversion Rate Optimization: MakingBank S4E19

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

Indira Dyal-Dominguez: ‘Access yourself on-demand’

Indira Dyal-Dominguez: ‘Access yourself on-demand’

Indira Dyal-Dominguez is the founder of Indira Life, an online program that...

Innovating with Skunkworks Teams with guest Dave Woodward #MakingBank S6E6

Innovating with Skunkworks Teams with guest Dave Woodward #MakingBank S6E6

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Innovation is Everywhere with guest David Lekach #MakingBank S5E17

Innovation is Everywhere with guest David Lekach #MakingBank S5E17

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Innovators with Jane King: Regulating the Gig Economy

Innovators with Jane King: Regulating the Gig Economy

Julia Sun hosts Emily Anne Epstein, a digital media consultant, Gordon Gray,...

Innovators with Jane King: Will We Experience a Recession in 2020?

Innovators with Jane King: Will We Experience a Recession in 2020?

David Grasso of GenBiz sits down with Annafi Wahed, the founder and...

Institute for Supply Management®’s Report On Business® Series

Institute for Supply Management®’s Report On Business® Series

Tim Fiore, Committee Chairman of the ISM’s Manufacturing Report on Business® discusses...

Integrating Family, Business and Education  #MakingBankS4E47

Integrating Family, Business and Education #MakingBankS4E47

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Interview with Author, TV & Film Producer Lee Harris

Interview with Author, TV & Film Producer Lee Harris

Executive Producer and writer, Lee Harris is a highly respected and talented...

Interview with Kevin C. Pride – Atl Business Journal

Interview with Kevin C. Pride – Atl Business Journal

Being able to work with others is an important part of being...

Interview with the Creators of the Comic Book series Tephlon Funk

Interview with the Creators of the Comic Book series Tephlon Funk

Tephlon Funk is a comic book series created by Stephane Metayer about a...

Intro Happy Entrepreneur Show | Che Brown | The Happy Entrepreneur Show

Intro Happy Entrepreneur Show | Che Brown | The Happy Entrepreneur Show

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Invest like the Rich with Salvatore Buscemi #MakingBank #S6E35

Invest like the Rich with Salvatore Buscemi #MakingBank #S6E35

Are you investing correctly? Maybe not. On this episode of the Making...

Is It Okay to Call a Customer or Employee Honey? 

Is It Okay to Call a Customer or Employee Honey? 

Just the other night, my wife and I joined some friends for...

Is Your Customer Experience in Balance with Your Employee Experience? – CX Lesson

Is Your Customer Experience in Balance with Your Employee Experience? – CX Lesson

Shep Hyken shares the importance of the employee’s experience in relationship to...

It’s the letter, not the news – with Ann Handley

It’s the letter, not the news – with Ann Handley

Ann Handley is a proper OG. In fact she might be the...

Jack Acree: ‘Saffron Roads has snacks that blend cultures together’

Jack Acree: ‘Saffron Roads has snacks that blend cultures together’

Saffron Road Foods Executive Vice President Jack Acree tells Bold TV and...

Jacky He: ‘Young people can use real estate to grow their wealth’

Jacky He: ‘Young people can use real estate to grow their wealth’

At 21 years old, Jacky He started a real estate investment company...

Jaden: ‘Building a company around your ideas’

Jaden: ‘Building a company around your ideas’

Have you ever had a bright business idea and gotten bogged down...

Jane & Jane: ‘This soup has all clean ingredients’

Jane & Jane: ‘This soup has all clean ingredients’

Eating healthy always has been a more expensive option, especially with foods...

Janet Alvarez: ‘Never ever let your debt default’

Janet Alvarez: ‘Never ever let your debt default’

Janet Alvarez, a Personal Finance Expert at Wise Bread, discusses with GenBiz...

Jay Rosenzweig: ‘Worrying about finding a new job when the economy opens back up’

Jay Rosenzweig: ‘Worrying about finding a new job when the economy opens back up’

The job market went from zero to 100 real quick. A lot...

Jean O’Toole: ‘There is a scholarship for everybody’

Jean O’Toole: ‘There is a scholarship for everybody’

Ask any millennial with thousands of dollars in student loans — college...

Jeff Fromm: ‘Combining a better product and purpose’

Jeff Fromm: ‘Combining a better product and purpose’

Marketing expert Jeff Fromm sat down with Bold TV to discuss his...

Jeff Mascio: ‘Growing the cannabis industry’

Jeff Mascio: ‘Growing the cannabis industry’

While the cannabis industry has made headlines in the political realm, cannabis...

Jeff Webb: ‘We’re working to keep athletes inspired in their downtime’

Jeff Webb: ‘We’re working to keep athletes inspired in their downtime’

Whoever thought that sports would be canceled? COVID-19 brought the world many...

Jen Gottlieb: ‘I wanted to make PR firms more accessible and less intimidating’

Jen Gottlieb: ‘I wanted to make PR firms more accessible and less intimidating’

Self-made business people need media coverage. How else will they get the...

Jennifer Babaian: ‘Using CBD for its nutrients’

Jennifer Babaian: ‘Using CBD for its nutrients’

Jennifer Babaian broke into the world of CBD after growing up in...

Jennifer Brisman: ‘An app that plans your wedding’

Jennifer Brisman: ‘An app that plans your wedding’

VOW is a wedding planning app that automates many parts of the...

Jeremy Lasky  Founder of Founder of Perception Studios talks about creating the visual effects for Marvel Studios

Jeremy Lasky Founder of Founder of Perception Studios talks about creating the visual effects for Marvel Studios

An entrepreneur and creative leader, Jeremy Lasky started his career at R/GA...

Jess Todtfeld, Media Secrets

Jess Todtfeld, Media Secrets

Jess Todtfeld, author of Media Secrets: A Media Training Crash Course, talks...

Jessica Hochberg: ‘Jameson’s Limited Edition Cold Brew’

Jessica Hochberg: ‘Jameson’s Limited Edition Cold Brew’

Are you a fan of whiskey and coffee? Jameson has jumped aboard...

Jill Griffin – Earn Your Seat on a Corporate Board

Jill Griffin – Earn Your Seat on a Corporate Board

Jill Griffin, author of Earn Your Seat on a Corporate Board –...

Jill Griffin, Women Make Great Leaders

Jill Griffin, Women Make Great Leaders

Jill Griffin, author of Women Make Great Leaders: Real World Lessons To...

Jim Amos- Mailboxes/UPS

Jim Amos- Mailboxes/UPS

Jim Amos, Founder and Chairman Emeritus, Mailboxes, etc., sat down with host...

Jim Sharpe: ‘Going virtual in the business of bringing people together’

Jim Sharpe: ‘Going virtual in the business of bringing people together’

Timing is everything. And sometimes it brings big surprises. CEO of Aventri,...

Jo Hausman, Go For It!

Jo Hausman, Go For It!

Jo Hausman, author of Go For It! A Woman’s Guide to Perseverance...

Joe Jackman: ‘Reinventing yourself and your business’

Joe Jackman: ‘Reinventing yourself and your business’

In a fast-paced world of instant gratification and waning attention spans, business...

Joel G. Block, Stop Hustling Gigs and Start Building a Business

Joel G. Block, Stop Hustling Gigs and Start Building a Business

Joel Block, author of Stop Hustling Gigs and Start Building a Business:...

John Haber, Spend Management Experts

John Haber, Spend Management Experts

John Haber, Founder and CEO, Spend Management Experts sat down with host...

John Hewitt – First Choice

John Hewitt – First Choice

There are more than 31 million small businesses in US and many...

John Mullin of CHRGR: ‘If we can have free wifi, why can’t we have free charging?’

John Mullin of CHRGR: ‘If we can have free wifi, why can’t we have free charging?’

John Mullin, the founder and CEO of CHRGR, visits the Bold TV...

John Schneider: ‘Fiscal responsibility in the queer community’

John Schneider: ‘Fiscal responsibility in the queer community’

The C-Suite Network and GenBiz team up to bring you a conversation...

Jonathan Morris – Host of Magnolia Network’s “Self Employed”

Jonathan Morris – Host of Magnolia Network’s “Self Employed”

The 3 C’s of SMB Success with Jonathan Morris Magnolia Network Host,...

Josh Cary – Host of “The Hidden Entrepreneur”

Josh Cary – Host of “The Hidden Entrepreneur”

Our guest on C-Suite TV Insights hid behind fear before finding his...

Justin Burns – You Can Absolutely Make Money Online

Justin Burns – You Can Absolutely Make Money Online

You Can Absolutely Make Money Online! For many people, making money online...

Kallick: ‘Business Coach Sold His Biz For 8 Figures’

Kallick: ‘Business Coach Sold His Biz For 8 Figures’

Entrepreneurs: What’s the dream? Is it to take a business from the...

Kara Goldin – Founder of Hint

Kara Goldin – Founder of Hint

The Story Behind Hint Water with Company Founder Kara Goldin Kara Goldin...

Keep Breaking Vases with guest Dima Ghawi #MakingBank S5E49

Keep Breaking Vases with guest Dima Ghawi #MakingBank S5E49

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Keep it Simple and Specific, Stupid with Adam Pierno

Keep it Simple and Specific, Stupid with Adam Pierno

Greetings from Africa! First flight since March 2020 and back in Cape...

Keith Kirkland: ‘A wearable navigation device for the visually impaired’

Keith Kirkland: ‘A wearable navigation device for the visually impaired’

Keith Kirkland, the co-founder of WearWorks, comes into the Bold TV studio...

Keith Krach, DocuSign

Keith Krach, DocuSign

Keith Krach has amassed together a long line of highly successful ventures...

Kelly Pierre-Louis: ‘#IRLCONN allows you to connect students, entrepreneurs and professionals’

Kelly Pierre-Louis: ‘#IRLCONN allows you to connect students, entrepreneurs and professionals’

The In Real Life Connections conference is an event that allows students,...

Kent Ingle: ‘What does your dream require’

Kent Ingle: ‘What does your dream require’

Kent Ingle is the President of Southeastern University in Florida, and he...

Kevin Harrington – Entrepreneur and Original ‘Shark’ on “Shark Tank”

Kevin Harrington – Entrepreneur and Original ‘Shark’ on “Shark Tank”

This episode of Executive Perspectives Live features Kevin Harrington, Entrepreneur, Original ‘Shark’ on...

Kevin Harrington: ‘Mentors give you wisdom from someone who has been there’

Kevin Harrington: ‘Mentors give you wisdom from someone who has been there’

Have you ever been in a difficult situation and wished you just...

Kevin Parker: ‘Leadership was important to respond to Covid-19’

Kevin Parker: ‘Leadership was important to respond to Covid-19’

Uncertainty is the theme of today’s world with COVID-19, quarantine, work-from-home and...

Key Traits Needed in Order to Succeed in any Industry with Joel Marion: MakingBank S4E24

Key Traits Needed in Order to Succeed in any Industry with Joel Marion: MakingBank S4E24

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

Kim Warren Martin #WorkingOnMySexy | Che Brown | The Happy Entrepreneur Show

Kim Warren Martin #WorkingOnMySexy | Che Brown | The Happy Entrepreneur Show

#WorkingOnMySexy The Lab #1 Business Development and Revenue Focused Late Night Show...

Kyle Sherman: ‘Entering the cannabis industry on the ground floor’

Kyle Sherman: ‘Entering the cannabis industry on the ground floor’

Flowhub CEO and founder Kyle Sherman entered the cannabis industry on the...

La’Ticia Nicole – Let There Be |

La’Ticia Nicole – Let There Be |

This is your year, this is your month, this is your moment! ...

LaQuisha Williams – I am A World Class Woman

LaQuisha Williams – I am A World Class Woman

It’s time to let go of average to become World-Class. The one...

Large Group Orientation with Amanda Gallant

Large Group Orientation with Amanda Gallant

In this episode, Evan speaks with Amanda Gallant, Director of Human Resources...

Larry Walters – CEO of SteadyStraps

Larry Walters – CEO of SteadyStraps

Necessity, they say, is the mother of invention. Spotting that necessity, however,...

Lawerence King: ‘Finding your way in the recording industry’

Lawerence King: ‘Finding your way in the recording industry’

For a young college student, slash struggling musician, in North Carolina, the...

Leadership in the new post-pandemic world with Kevin Eikenberry

Leadership in the new post-pandemic world with Kevin Eikenberry

In this episode of Training Unleashed, Evan Hackel interviewed Kevin Eikenberry an individual...

Learn The Heart Centered Selling Style – The Lab – Episode #8 – Che Brown – The Happy Entrepreneur

Learn The Heart Centered Selling Style – The Lab – Episode #8 – Che Brown – The Happy Entrepreneur

Get the notes at:  www.HappyEntrepreneursTribe.com Listen up if there’s one thing I...

Learning, Training, Leadership and More with Dirk van Reenen

Learning, Training, Leadership and More with Dirk van Reenen

Our host Evan Hackel recently interviewed Dirk van Reenen, founder of BERGflow,...

Leave Your Comfort Zone to Stomp Through Life with guest Jack Lee Matthews #MakingBank S5E10

Leave Your Comfort Zone to Stomp Through Life with guest Jack Lee Matthews #MakingBank S5E10

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Lee Bartlett, The No. 1 Best Seller

Lee Bartlett, The No. 1 Best Seller

Lee Bartlett, author of The No. 1 Best Seller: A Unique Insight...

Len Glassman: ‘Setting your new year’s nutrition goals’

Len Glassman: ‘Setting your new year’s nutrition goals’

Following the show’s trend of New Year’s resolutions, aside from financial goals,...

Les Brown Speaks at the Close Conference

Les Brown Speaks at the Close Conference

God is too good! What a surprise — The legend, the master...

Lessons in Strength and Humility with guest Marc Polymeropolous #MakingBank S5E52

Lessons in Strength and Humility with guest Marc Polymeropolous #MakingBank S5E52

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Lessons Learned Cooking Indian Food – Carnival Kitchen Panaroma Cruise – Happy Entrepreneur Show

Lessons Learned Cooking Indian Food – Carnival Kitchen Panaroma Cruise – Happy Entrepreneur Show

You’d be amazed how much you can learn about life from cooking...

Let Your Customers Tell Your Story

Let Your Customers Tell Your Story

Shep Hyken, Customer Service & Experience Expert, discusses why you should have...

Level Up Your Mindset with guest Vinny Shoreman #MakingBank S5E48

Level Up Your Mindset with guest Vinny Shoreman #MakingBank S5E48

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Level Up Your Storytelling with guest Matthew Pollard #MakingBank S5E45

Level Up Your Storytelling with guest Matthew Pollard #MakingBank S5E45

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

LinkedIN Prospecting Strategies | Che Brown | The Happy Entrepreneur Show

LinkedIN Prospecting Strategies | Che Brown | The Happy Entrepreneur Show

On tonight’s broadcast session of The Lab at 11pm EST I am...

Lisa Canning: ‘There has got to be another way a mom can do this’

Lisa Canning: ‘There has got to be another way a mom can do this’

Lisa Canning is a mother of eight children, and she comes into...

Lisa Raye Launches Diamond Collection @ Honey Salon in Harlem

Lisa Raye Launches Diamond Collection @ Honey Salon in Harlem

LisaRaye, actress and entrepreneur, visits Harlem’s own Honey Salon to promote her...

Lisa Z. Lindahl: ‘Women building something that improves the lives of other women is important’

Lisa Z. Lindahl: ‘Women building something that improves the lives of other women is important’

Sometimes inventions can become so essential that it’s hard to imagine a...

Live Up to a Higher Standard of Service

Live Up to a Higher Standard of Service

How do you live up to your standard for customer service? A...

Logan Thompson: ‘Teaching mindfulness as a test prep advantage’

Logan Thompson: ‘Teaching mindfulness as a test prep advantage’

Logan Thompson, the author of “Beyond the Content,” comes into the Bold...

Looking to the Past to Invest in Your Future with guest Jerry Fetta #MakingBankS5E3

Looking to the Past to Invest in Your Future with guest Jerry Fetta #MakingBankS5E3

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Lou Diamond is Thriving, with Lou Diamond

Lou Diamond is Thriving, with Lou Diamond

A couple of weeks I did my first Instagram LIVE with Lou...

Lozano: ‘Women, Start Your Own Law Firm Without A MBA’

Lozano: ‘Women, Start Your Own Law Firm Without A MBA’

Can you run a business without an MBA? The answer is yes....

Lyons: ‘What You Need To Know About Cybersecurity Going Into 2021’

Lyons: ‘What You Need To Know About Cybersecurity Going Into 2021’

Most of our lives are intertwined with Big Data, social media and...

Make a Promise, Keep It. Offer a Guarantee, Honor It.

Make a Promise, Keep It. Offer a Guarantee, Honor It.

Shep Hyken, Customer Service & Experience Expert, discusses the importance of honoring...

Make Every Day A Winsday – Derrick Butts

Make Every Day A Winsday – Derrick Butts

He has been featured on FOX News, NBC & Channel 11. He...

Make Your Customer Smarter: Create an Educational Experience

Make Your Customer Smarter: Create an Educational Experience

It’s natural that you would gravitate toward a person you perceived as...

Making Connections with Authentic Marketing with George Bryant #S6E34 #MakingBank

Making Connections with Authentic Marketing with George Bryant #S6E34 #MakingBank

On this episode of the Making Bank podcast, George Bryant talks about...

Manage Smarter 190: The “Increasing Retail Sales” Episode

Manage Smarter 190: The “Increasing Retail Sales” Episode

Charles Bailes IV is a 4th generation family member and a top...

Managing Yourself and Your Team During a Crisis  #MakingBank S4E45

Managing Yourself and Your Team During a Crisis #MakingBank S4E45

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Manufacturing Day 2020

Manufacturing Day 2020

Hosts Lew Weiss and Tim Grady introduce the Opening Remarks and Keynote...

Manufacturing Partnerships – Making Waves

Manufacturing Partnerships – Making Waves

Manufacturing Partnerships – Making Waves with John Kennedy and special guest Buckley...

Manufacturing Partnerships – Making Waves with guest Buckley Brinkman

Manufacturing Partnerships – Making Waves with guest Buckley Brinkman

Manufacturing Partnerships – Making Waves with John Kennedy and special guest Buckley...

Manufacturing Partnerships…Making Waves Ep. 6: Now Hiring: New Generation Workforce

Manufacturing Partnerships…Making Waves Ep. 6: Now Hiring: New Generation Workforce

Join John Kennedy, CEO, NJMEP and Matt Guse, President, MRS Machining, as...

Marc Merrill: ‘Riot Games teaches entrepreneurs intellectual honesty’

Marc Merrill: ‘Riot Games teaches entrepreneurs intellectual honesty’

As a gamer in his mid-20s, Marc Merrill never imagined Riot Games...

Mark Boundy – Radical Value

Mark Boundy – Radical Value

Mark Boundy, author of Radical Value: Elevate Your Company and Career by...

Mark Cuban: ‘You don’t have to have all of the answers’

Mark Cuban: ‘You don’t have to have all of the answers’

Mark Cuban, the owner of the Dallas Mavericks and a regular investor...

Mark Eaton, CEO of 7ft4.com

Mark Eaton, CEO of 7ft4.com

Mark Eaton, CEO of 7ft4.com, talked to host Jeffrey Hayzlett about the...

Mark Hunter- High-Profit Prospecting

Mark Hunter- High-Profit Prospecting

Mark Hunter, author of High-Profit Prospecting: Powerful Strategies to Find the Best Leads...

Markeith Braden | Sales Prospecting Strategies | Che Brown | The Happy Entrepreneur Show

Markeith Braden | Sales Prospecting Strategies | Che Brown | The Happy Entrepreneur Show

The Lab #1 Business Development and Revenue Focused Late Night Show in...

Marketing and Life Purpose with Gary Vaynerchuk #MakingBank S6E26

Marketing and Life Purpose with Gary Vaynerchuk #MakingBank S6E26

Can you build an empire of good? On this episode of the...

Marketing Playbook

Marketing Playbook

When you tell your real story, people take notice. You make connections....

Marnie Schneider: ‘It’s important for kids to learn the universal language of sports’

Marnie Schneider: ‘It’s important for kids to learn the universal language of sports’

Right now, the world is missing sports. Athletes and fans alike are...

Master Closer Playbook Pt 1 | Che Brown | The Happy Entrepreneur Show

Master Closer Playbook Pt 1 | Che Brown | The Happy Entrepreneur Show

How the Right Sales Presentation Techniques Can Help You Crush Your Goals...

Master Marketing and Conquer Imposter Syndrome with guest Erik Huberman #MakingBank S6E1

Master Marketing and Conquer Imposter Syndrome with guest Erik Huberman #MakingBank S6E1

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Master Prospecting Pt 1 | Che Brown | The Happy Entrepreneur Show

Master Prospecting Pt 1 | Che Brown | The Happy Entrepreneur Show

Here’s the secret to generate qualify ready to buy prospects — Don’t...

Matthew C. Horne and Earl T. Mann – The Successful Dreamer | Happy Entrepreneur Show

Matthew C. Horne and Earl T. Mann – The Successful Dreamer | Happy Entrepreneur Show

How to go from being a Dreamer to a high achiever. We’ve...

McAbe: ‘launch your e-commerce business successfully and with confidence’

McAbe: ‘launch your e-commerce business successfully and with confidence’

Experts make arguments on either side of the brick-and-mortar versus e-commerce debate....

Meditation and Entrepreneurship with guest Ariel Garten  #MakingBankS5E13

Meditation and Entrepreneurship with guest Ariel Garten #MakingBankS5E13

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Meeting Today’s Customer Service Standards

Meeting Today’s Customer Service Standards

It wasn’t that long ago that you would go to a store,...

Melissa Ambrosini: ‘Reeling in your inner mean girl’

Melissa Ambrosini: ‘Reeling in your inner mean girl’

Ladies, who cares about your haters when you’re your own worst critic?...

Mental Toughness – Dr. Laura Louis and Paula McDade | Happy Entrepreneur Show

Mental Toughness – Dr. Laura Louis and Paula McDade | Happy Entrepreneur Show

The #1 brand management activity is positioning the brand properly. A well-positioned...

Michael & Sun: ‘Should You Start A Side Hustle’

Michael & Sun: ‘Should You Start A Side Hustle’

On Bold TV and C-Suite, let’s discuss side hustles, which have quickly...

Michael & Sun: ‘Why You Should Support Local Businesses’

Michael & Sun: ‘Why You Should Support Local Businesses’

Everyone has been impacted financially in 2020. And small, local businesses are...

Michael Deathless: ‘The future of virtual reality’

Michael Deathless: ‘The future of virtual reality’

Do you ever wish your life was a video game? The trend...

Michael Schneider: ‘NEXT Events allows you to network on cruise ships’

Michael Schneider: ‘NEXT Events allows you to network on cruise ships’

NEXT Events brings business to business networking to cruises. President and CEO...

Michael: ‘Ask Philip: Crypto, Savings and More’

Michael: ‘Ask Philip: Crypto, Savings and More’

How can you bolster your savings? Will cryptocurrency replace regular currency? Is...

Michael: ‘Ask Philip: How to be Patient with money and more’

Michael: ‘Ask Philip: How to be Patient with money and more’

If I want to buy a property, should I get a private...

Michael: ‘Ask Philip: Investing, Zillow and More’

Michael: ‘Ask Philip: Investing, Zillow and More’

The wait is over! Philip Michael is back with Bold TV and...

Michael: ‘Ask Philip: Mentorship And The Stock Market’

Michael: ‘Ask Philip: Mentorship And The Stock Market’

Host Philip Michael Joins Bold TV and C-Suite to answers your questions...

Michael: ‘Ask Philip: Real Estate and Investing’

Michael: ‘Ask Philip: Real Estate and Investing’

On Bold TV and C-Suite, our guru has returned for another Ask...

Michael: ‘Ask Philip: Real Estate Investing Strategies’

Michael: ‘Ask Philip: Real Estate Investing Strategies’

Is the Chicago real estate market a good venture? Are other bidders...

Michael: ‘Ask Philip: Should I Quit My Job to be an Entrepreneur?’

Michael: ‘Ask Philip: Should I Quit My Job to be an Entrepreneur?’

And he’s back! It’s time for another Q & A with entrepreneur...

Michael: ‘Ask Philip: The Importance of Social Media Presence and More’

Michael: ‘Ask Philip: The Importance of Social Media Presence and More’

You ask, he answers! On Bold TV and C-Suite, we’re back with...

Michael: ‘Change Your State Of Thinking With The Law Of Attraction’

Michael: ‘Change Your State Of Thinking With The Law Of Attraction’

There is a saying that goes like this: “You are your worst...

Michael: ‘Entrepreneurs We Should Look Out For In 2021!’

Michael: ‘Entrepreneurs We Should Look Out For In 2021!’

With the year 2020 coming to an end and maybe giving us...

Michael: ‘Here’s How to Earn Extra Holiday Cash’

Michael: ‘Here’s How to Earn Extra Holiday Cash’

With it being the holiday season and all, it can be expensive,...

Michael: ‘How AI Is Changing The Way We Do Business’

Michael: ‘How AI Is Changing The Way We Do Business’

When you think about business and getting new customers, you typically think...

Michael: ‘How You Can Give Back To Your Community This Holiday Season’

Michael: ‘How You Can Give Back To Your Community This Holiday Season’

‘Tis the season to be jolly at Bold TV and C-Suite! Christmas...

Michael: ‘Nine to Five Job Vs. Freelancing: What Pays More?’

Michael: ‘Nine to Five Job Vs. Freelancing: What Pays More?’

A recent survey showed that contrary to popular belief, freelancers may earn...

Michael: ‘Q & A with Philip Michael, Marketing, Retail and More!’

Michael: ‘Q & A with Philip Michael, Marketing, Retail and More!’

You’ve done it. You’ve started that business you’ve always dreamed of owning...

Michael: ‘Step By Step Guide to Social Media Marketing’

Michael: ‘Step By Step Guide to Social Media Marketing’

In this day and age, anything can happen with the power of...

Mike Rowe – Host of Dirty Jobs

Mike Rowe – Host of Dirty Jobs

A Romp Through the ‘Dirty Jobs’ sewer with Mike Rowe of Dirty...

Min An: ‘CBD works with your body, not against it’

Min An: ‘CBD works with your body, not against it’

CBD Oil has become the newest fad in the health market today,...

Mitch Axelrod, The New Game of Selling

Mitch Axelrod, The New Game of Selling

Mitch Axelrod, author of The New Game of Selling: Attract, Convert, and...

Mitchell: ‘Invest Into Your Dream Job’

Mitchell: ‘Invest Into Your Dream Job’

According to a world poll conducted by Gallup, 15% of the world’s...

Moving Forward Imperfectly with guest Ray Higdon #MakingBankS5E40

Moving Forward Imperfectly with guest Ray Higdon #MakingBankS5E40

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Nagesh Rao: ‘Solving tough problems that help a lot of people’

Nagesh Rao: ‘Solving tough problems that help a lot of people’

GenBiz has a discussion with Nagesh Rao, the Director of Business Technology...

Nationals 2019 World Champions   Start Slow Finish Strong | Che Brown | Happy Entrepreneur Show

Nationals 2019 World Champions Start Slow Finish Strong | Che Brown | Happy Entrepreneur Show

Nationals 2019 World Champions Start Slow Finish Strong | Che Brown |...

Negotiating with Power and Influence with Daymond John #MakingBank #S6E31

Negotiating with Power and Influence with Daymond John #MakingBank #S6E31

Can you negotiate with a shark? On this episode of the Making...

Nelson Braff: ‘When small businesses are choosing to not open, nobody wins’

Nelson Braff: ‘When small businesses are choosing to not open, nobody wins’

Inside BoldTV studios, the C-Suite Network and GenBiz have a discussion with...

Nena Abdul-Wakeel LinkedIn An Endless Stream of Quality Lead Che Brown | The Happy Entrepreneur Show

Nena Abdul-Wakeel LinkedIn An Endless Stream of Quality Lead Che Brown | The Happy Entrepreneur Show

We Are Live Broadcasting Now] I want you to watch tonight.  Nena...

Networking Done Right with Jordan Harbinger #MakingBank S6E25

Networking Done Right with Jordan Harbinger #MakingBank S6E25

Does selfless networking work? On this episode of the Making Bank Podcast,...

Never Take Your Eyes Off Your Customers – CX Lesson

Never Take Your Eyes Off Your Customers – CX Lesson

Shep Hyken, Customer Service & Experience Expert, discusses why you should never...

New Orleans Lessons Learned on Frenchmen Street and from The Umbrella Man – Che Brown

New Orleans Lessons Learned on Frenchmen Street and from The Umbrella Man – Che Brown

Watch Video Day 1 – Lessons learned on Frenchmen Street and later...

New Year’s Reflections: Celebrate Your Accomplishments

New Year’s Reflections: Celebrate Your Accomplishments

It’s that time of year when we make New Year’s resolutions that,...

Nick Buzzell: ‘People want to know the story behind their favorite liquor’

Nick Buzzell: ‘People want to know the story behind their favorite liquor’

Nick Buzzell is the CEO of NBTV and Spirits Network, a brand...

Office Construction

Office Construction

Growing BOLD EP19 – Office Construction Are we really documenting our journey...

Old School Ideas Can Have Big Impact

Old School Ideas Can Have Big Impact

Many years ago, my daughter and I were in our basement, and...

Once Upon a Time in Businessland

Once Upon a Time in Businessland

First, I’d like to share with you a fable. Once upon a...

One on One with Filmmaker Huriyyah Muhammad by Roger Maloney

One on One with Filmmaker Huriyyah Muhammad by Roger Maloney

Huriyyah has been instrumental in bringing the power of storytelling, media production...

Overcoming Business Challenges: Take a Walk in Your Customer’s Shoes

Overcoming Business Challenges: Take a Walk in Your Customer’s Shoes

Shep Hyken, Customer Service & Experience Expert, shares why we need to...

Overcoming Obstacles on the Path to Success with Aaron Stokes: Making Bank S4E25

Overcoming Obstacles on the Path to Success with Aaron Stokes: Making Bank S4E25

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

Overcoming the Mental Obstacles to Success with John Assaraf: MakingBank S4E16

Overcoming the Mental Obstacles to Success with John Assaraf: MakingBank S4E16

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

Own The Morning | Win The Day | Che Brown | The Happy Entrepreneur Show | Thought of the Week

Own The Morning | Win The Day | Che Brown | The Happy Entrepreneur Show | Thought of the Week

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Parent Tested Parent Approved™ with Sharon Vinderine

Parent Tested Parent Approved™ with Sharon Vinderine

If growing consumer brands and connecting them with a network of 200,000...

Pat Gillum – Sisterhood Extravaganza

Pat Gillum – Sisterhood Extravaganza

#SisterhoodRising on The Lab  #1 Business Development and Revenue Focused Late Night...

Pathways To Abundance – Jean L. Bell | Che Brown

Pathways To Abundance – Jean L. Bell | Che Brown

Tonight you will find your pathway to success in life and business....

Patrick Bet-David

Patrick Bet-David

What’s awesome about growing my business and documenting the process is that...

Pavel Stepanov – Founder of VirtuDesk

Pavel Stepanov – Founder of VirtuDesk

Good help is hard to find and the COVID crisis has only...

Payam Safa: ‘The one stop shop for ride-sharing’

Payam Safa: ‘The one stop shop for ride-sharing’

Uber and Lyft have dominated the ride-share market for nearly a decade,...

Personalizing the Customer Experience Is a Competitive Differentiator

Personalizing the Customer Experience Is a Competitive Differentiator

I recently released my 2021 Achieving Customer Amazement research. We surveyed 1,000 consumers...

Peterson: ‘LA Lakers trainer shares how he built his fitness empire’

Peterson: ‘LA Lakers trainer shares how he built his fitness empire’

Gunnar Peterson is a personal trainer known for working with celebrities such...

Phil M Jones, Exactly What to Say

Phil M Jones, Exactly What to Say

Phil M. Jones, author of Exactly What to Say: The Magic Words...

Phrase to Avoid: People Always Complain About That

Phrase to Avoid: People Always Complain About That

Shep Hyken, Customer Service & Experience Expert, discusses what to do when...

Pizzinini: ‘This Lawyer-Bot Is A New Kind Of Legal Aid For Business Owners’

Pizzinini: ‘This Lawyer-Bot Is A New Kind Of Legal Aid For Business Owners’

Legal aid fees and contract knowledge can be a barrier for a...

Plan Your Exit and Exit Rich with guest Michelle Seiler Tucker #MakingBank S5E38

Plan Your Exit and Exit Rich with guest Michelle Seiler Tucker #MakingBank S5E38

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Podcast to Profits – Barrett Mathews |

Podcast to Profits – Barrett Mathews |

It seems like everyone is making a podcast and making money with...

Point of Origin

Point of Origin

When you’re growing a business, your “why” is what drives you. Here’s...

Power of Collaboration – Taurea Avant – Urban CEO Network

Power of Collaboration – Taurea Avant – Urban CEO Network

I admire Taurea Avant, Founder of Urban CEO Network...

Powerhouse Women’s Network – Stephanie S. Franklin

Powerhouse Women’s Network – Stephanie S. Franklin

Tonight learn the secret recipe to becoming a powerhouse woman!  “We find...

Powering Your Brand Through Covid-19  #MakingBank S4E44

Powering Your Brand Through Covid-19 #MakingBank S4E44

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Professional Physical Examination with Nancy Hill

Professional Physical Examination with Nancy Hill

Nancy Hill was CEO of the 4A’s (American Association of Advertising Agencies)...

Prospecting and Setting Unlimited Sales Appointments | Che Brown | The Happy Entrepreneur Show

Prospecting and Setting Unlimited Sales Appointments | Che Brown | The Happy Entrepreneur Show

I’ve noticed over the past few months that many members of the...

Prospecting Endless Supply of Leads with linking | Che Brown | The Happy Entrepreneur Show

Prospecting Endless Supply of Leads with linking | Che Brown | The Happy Entrepreneur Show

Join me tonight and every night Monday – Thursday @ 11:00 pm...

Protecting Your Privacy and Assets with Jonathan Feniak #MakingBank S6E11

Protecting Your Privacy and Assets with Jonathan Feniak #MakingBank S6E11

Is your business protected? Probably not.  On this episode of the Making...

Pt 2 – Back To The Basics – Beverly Walthour and Angie Renee | Happy Entrepreneur Show

Pt 2 – Back To The Basics – Beverly Walthour and Angie Renee | Happy Entrepreneur Show

Whether you have recently launched your business or a veteran in the...

Pt1   Back To The Basics   Beverly Walthour and Angie Renee | Happy Entrepreneur Show

Pt1 Back To The Basics Beverly Walthour and Angie Renee | Happy Entrepreneur Show

Whether you have recently launched your business or a veteran in the...

Put Your Money to Work with guest Samson Jagoras #MakingBank S5E47

Put Your Money to Work with guest Samson Jagoras #MakingBank S5E47

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Quality Problems

Quality Problems

Growing a business isn’t predictable. It’s like traveling in 25 directions at...

Questioning and Exploring Your Way to Success with guest David Baker #MakingBank S5E19

Questioning and Exploring Your Way to Success with guest David Baker #MakingBank S5E19

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Randall Jones, Show Me

Randall Jones, Show Me

Randall Jones’s book, Show Me: Celebrities, Business Tycoons, Rock Stars, Journalists, Humanitarians,...

Randy Norton: ‘We want to offer attainable housing.’

Randy Norton: ‘We want to offer attainable housing.’

Shelter is one of the basic human needs in Maslow’s hierarchy of...

Rededicate and Recommit To Your Business   Andrea Stuckey

Rededicate and Recommit To Your Business Andrea Stuckey

Rededicate and Recommit To Your Business Andrea Stuckey...

Redefining Networking and Relationship Building with Nathan Perez

Redefining Networking and Relationship Building with Nathan Perez

Nathan A. Perez  is an award-winning author, national speaker, executive career and...

Reduce Friction in the Customer Experience

Reduce Friction in the Customer Experience

Shep Hyken, Customer Service & Experience Expert, discusses how to reduce friction...

Remy: ‘How to help people by spread financial literacy.’

Remy: ‘How to help people by spread financial literacy.’

You probably know about the wealth gap in the U.S. But how...

Renee King: ‘Creating more diverse entrepreneurs’

Renee King: ‘Creating more diverse entrepreneurs’

Is crowdfunding the key to more diverse entrepreneurs? Renee King would say...

Renfro: ‘A New Way of Crowdfunding’

Renfro: ‘A New Way of Crowdfunding’

Since 2012, there have been regulations put into effect on crowdfunding as...

Revae Norvell: ‘Helping your bridesmaids shop for a dress’

Revae Norvell: ‘Helping your bridesmaids shop for a dress’

Wedding dress shopping is one of the most stressful parts of getting...

Revenue is Vanity, Value is Sanity with guest John Warrillow #MakingBank S5E41

Revenue is Vanity, Value is Sanity with guest John Warrillow #MakingBank S5E41

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Rhythm of the Night in Puerto Vallarta Experience | Happy Entrepreneur Show

Rhythm of the Night in Puerto Vallarta Experience | Happy Entrepreneur Show

Be all in or get out there is no halfway which sums...

Richard Lorenzen: ‘Starting a PR firm to make extra money in high school’

Richard Lorenzen: ‘Starting a PR firm to make extra money in high school’

Growing up, kids are always looking for the best way to make...

Rick Snyder: ‘What is my deepest intelligence telling me’

Rick Snyder: ‘What is my deepest intelligence telling me’

Rick Snyder, the Author of “Decisive Intuition” and the CEO of Invisible...

Ritualize the Customer Experience

Ritualize the Customer Experience

I love hanging around smart people, and my friend Todd Hartley is...

ROASA 7th Annual Leading Within Conference

ROASA 7th Annual Leading Within Conference

This past weekend was amazing at the ROASA 7th Annual Leading Within...

Rob Fishman: ‘Change is mandatory in the retail world’

Rob Fishman: ‘Change is mandatory in the retail world’

Change is mandatory, but is there a way for businesses to remain...

Robert Wolf: ‘If 80 percent of your career is going to be great, do it’

Robert Wolf: ‘If 80 percent of your career is going to be great, do it’

Robert Wolf sits down with GenBiz’s David Grasso and the C-Suite Network...

Roll Out the Red Carpet for Your Employees – Season 3 Episode 2

Roll Out the Red Carpet for Your Employees – Season 3 Episode 2

Employees First: You have probably talked about rolling out the red carpet...

Rosenberg: ‘3 Tips From A Former Dunkin’ Donuts CEO: Don’t Give Up!’

Rosenberg: ‘3 Tips From A Former Dunkin’ Donuts CEO: Don’t Give Up!’

“America runs on Dunkin’,” but who runs Dunkin’? On Bold TV and...

Run Toward Your Dreams with guest Joe Foster #MakingBankS5E36

Run Toward Your Dreams with guest Joe Foster #MakingBankS5E36

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

S2E26 – Mary Gardner – Inspirational Speak and Charisma Coach

S2E26 – Mary Gardner – Inspirational Speak and Charisma Coach

1:19 – Mary Gardner is an inspirational speaker and charisma coach. Join...

Sal Khan – Education is for Everyone

Sal Khan – Education is for Everyone

Sal Khan founded the Khan Academy with the mission of providing a...

Sales & Marketing Plan (ONE Page) | Che Brown | The Happy Entrepreneur Show

Sales & Marketing Plan (ONE Page) | Che Brown | The Happy Entrepreneur Show

LIVE NOW Watch in HD: www.HappyEntrepreneursTribe.com get the notes and replay.   We...

Sales closing techniques and why they work | Che Brown | The Happy Entrepreneur Show

Sales closing techniques and why they work | Che Brown | The Happy Entrepreneur Show

Sales closing techniques and why they work I really get it closing...

Sales closing techniques and why they work | Che Brown | The Happy Entrepreneur Show

Sales closing techniques and why they work | Che Brown | The Happy Entrepreneur Show

Sales closing techniques and why they work I really get it closing...

Sales Visionary Approach Part 2 | Che Brown | The Happy Entrepreneur Show

Sales Visionary Approach Part 2 | Che Brown | The Happy Entrepreneur Show

Sales Visionary Approach the highest form of service. I had this conversation...

Sales Visionary Approach the highest form of service | Che Brown | The Happy Entrepreneur Show

Sales Visionary Approach the highest form of service | Che Brown | The Happy Entrepreneur Show

Sales Visionary Approach the highest form of service.  I had this conversation...

Sarah Hodges: ‘Everyone is missing the physical connection with people.’

Sarah Hodges: ‘Everyone is missing the physical connection with people.’

Most of America is now working from home. While the laid-back environment...

Sarah Lee and Christine Chang: ‘Clean, fruit-inspired skincare’

Sarah Lee and Christine Chang: ‘Clean, fruit-inspired skincare’

Glow Recipe is a clean, fruit-inspired skincare, inspired by co-founders Sarah Lee...

Sarah Sharif: ‘Bringing the industry and people together to fight climate change’

Sarah Sharif: ‘Bringing the industry and people together to fight climate change’

There are a few topics that continuously circulate in our world. While...

Sartori: ‘Future Trends In The Food Industry: Are You Ready?’

Sartori: ‘Future Trends In The Food Industry: Are You Ready?’

The food industry has taken a hit at the beginning of the...

Scott Love, Why They Follow

Scott Love, Why They Follow

Scott Love, author of Why They Follow: How to Lead with Positive...

Season Three: ‘A unisex boot lighter than your sneakers’

Season Three: ‘A unisex boot lighter than your sneakers’

Sneakerheads and hikers alike will love this new type of boot by...

Secret Weapon Salespeople Use | Che Brown | The Happy Entrepreneur Show

Secret Weapon Salespeople Use | Che Brown | The Happy Entrepreneur Show

Recently during an interview I asked “how do people get in front...

Self Improvement Through Self Control with Dean Graziosi #MakingBank S4E33

Self Improvement Through Self Control with Dean Graziosi #MakingBank S4E33

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Serve Your Way to the Top with guest Josh Elledge  #MakingBankS5E8

Serve Your Way to the Top with guest Josh Elledge #MakingBankS5E8

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Shawn Nelson of LoveSac: ‘It isn’t impossible to bounce back’

Shawn Nelson of LoveSac: ‘It isn’t impossible to bounce back’

If you’ve ever seen an eight-foot wide, thousand dollar, maybe fur-covered bean...

Shelonda Stokes: ‘There isn’t a single solution for your small business in this quarantine’

Shelonda Stokes: ‘There isn’t a single solution for your small business in this quarantine’

Female small businesses owners face enough challenges without the added bonus of...

Shep’s Top 10 Business Predictions for 2021

Shep’s Top 10 Business Predictions for 2021

Each year I take a look at what I have learned from...

Shirley Baldwin: ‘Keeping stress out of your work from home experience’

Shirley Baldwin: ‘Keeping stress out of your work from home experience’

In a time of global pandemic and working remotely, stress creeps into...

Shon Michaux-Simon: ‘I saw an opportunity to save my business and help other people’

Shon Michaux-Simon: ‘I saw an opportunity to save my business and help other people’

Shon Michaux-Simon didn’t know what to do. Her clothing company was struggling...

Signature Selling Style – Sunday Business Edition – Happy Entrepreneur Show

Signature Selling Style – Sunday Business Edition – Happy Entrepreneur Show

signature selling style revealed the old way no longer...

Simona Mangiante Papadopoulos: ‘Focus on yourself to get your career back on track’

Simona Mangiante Papadopoulos: ‘Focus on yourself to get your career back on track’

Simona Mangiante Papadopoulos is a lawyer and the founder of Agape by...

Simone: ‘Business Strategy Tips And Tricks For Every Entrepreneur’

Simone: ‘Business Strategy Tips And Tricks For Every Entrepreneur’

Here at Bold TV and C-Suite, we like to give our viewers...

Simonetta Lein: ‘Making a career out of social media’

Simonetta Lein: ‘Making a career out of social media’

Since the dawn of social media, the younger generations have been searching...

Simplicity Leads to a Convenient Experience

Simplicity Leads to a Convenient Experience

Shep Hyken explains how simplicity leads to a convenient experience. Dr. Jason...

Simplicity Leads to a Convenient Experience – Episode 7

Simplicity Leads to a Convenient Experience – Episode 7

Shep Hyken explains how simplicity leads to a convenient experience. Dr. Jason...

Six Ways to Handle Angry Customers

Six Ways to Handle Angry Customers

Everybody has angry customers. Some customers are angry because they have a...

Skip Rozin: “Engage New York from different points of view”

Skip Rozin: “Engage New York from different points of view”

Skip Rozin came to Bold TV to discuss his new memoir, The...

Skip the Line with James Altucher #MakingBank #S6E32

Skip the Line with James Altucher #MakingBank #S6E32

Do you really need 10,000 hours to become an expert? On this...

Slow Down To Speed Up – The Pearl San Antonio

Slow Down To Speed Up – The Pearl San Antonio

Slowing down to speed up sounds like a contradiction, but slowing down...

Small Improvements in Customer Service Create Big Wins

Small Improvements in Customer Service Create Big Wins

Small successes add up. You don’t need, to put it in baseball...

Social Media Customer Care Cannot Be Ignored

Social Media Customer Care Cannot Be Ignored

It’s been said that customer service is the new marketing. If that...

Some Things Require No Talent

Some Things Require No Talent

I recently received a note from my friend and Shepard Letter subscriber, Michael Staenberg....

Sometimes It’s Just the Right Thing to Do

Sometimes It’s Just the Right Thing to Do

Customer Service Expert Shep Hyken discusses how sometimes it’s just the right...

Sorry Shouldn’t Mean Too Bad

Sorry Shouldn’t Mean Too Bad

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Startup Week Seattle

Startup Week Seattle

As an entrepreneur, you have to think on your feet – it’s...

Stay Curious and Creative with guest Jeffrey Madoff #MakingBank S5E20

Stay Curious and Creative with guest Jeffrey Madoff #MakingBank S5E20

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Stay Positive, Keep Investing in Yourself with guest Ryan Coon  #MakingBankS4E50

Stay Positive, Keep Investing in Yourself with guest Ryan Coon #MakingBankS4E50

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Stay The Course – Workout With TroyFit23 | Che Brown | Happy Entrepreneur Show

Stay The Course – Workout With TroyFit23 | Che Brown | Happy Entrepreneur Show

#StayTheCourse on this Ditch New Years Resolutions Day (observed each year on...

Stephen Culp: ‘Using technology to facilitate between the shopper and the seller’

Stephen Culp: ‘Using technology to facilitate between the shopper and the seller’

PriceWaiter can be your way out of relying on major savings during...

Steve Bellosi: ‘A good idea needs to be user-friendly’

Steve Bellosi: ‘A good idea needs to be user-friendly’

Have you ever seen behind the scenes of your favorite traveling YouTuber...

Steve Mariotti: ‘Small business changes how the brain views itself’

Steve Mariotti: ‘Small business changes how the brain views itself’

Steve Mariotti comes into the Bold TV studio to discuss his book...

Steve Rizzo, Motivate This

Steve Rizzo, Motivate This

Steve Rizzo, author of Motivate This!: How to Start Each Day with...

Steve Tidball: ‘How long can a piece of clothing last?’

Steve Tidball: ‘How long can a piece of clothing last?’

GenBiz’s David Grasso sits down with Steve Tidball, the CEO and Co-Founder...

Stop Bragging about Being Busy with guest Dr. Garland Vance #MakingBank S6E2

Stop Bragging about Being Busy with guest Dr. Garland Vance #MakingBank S6E2

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Stop Sending Me Surveys Unless You Care What I Have to Say!

Stop Sending Me Surveys Unless You Care What I Have to Say!

I’m getting survey fatigue. But it’s different than it used to be....

Storyselling Part 1 | Ultimate Guide To Close Bigger Deals | Che Brown | The Happy Entrepreneur Show

Storyselling Part 1 | Ultimate Guide To Close Bigger Deals | Che Brown | The Happy Entrepreneur Show

The goal of every sales effort is to close. Salespeople don’t just...

StorySelling Part 2 secret weapon that will transform your sales | Che Brown | The Happy Entrepr

StorySelling Part 2 secret weapon that will transform your sales | Che Brown | The Happy Entrepr

The secret weapon that will transform your sales is StorySelling.  Stories drive...

Storytelling Video with Trevor Rappleye

Storytelling Video with Trevor Rappleye

Evan Hackel sits down with Trevor Rappleye. Trevor is the CEO Of...

Strategies to build great leadership skills with Krister Ungerbock

Strategies to build great leadership skills with Krister Ungerbock

Big ideas flew recently when Evan Hackel, host of Training Unleashed, interviewed...

Strengthening Your Brand -Episode 6

Strengthening Your Brand -Episode 6

Shep shares three ways to strengthen your brand. Sam Silverstein explains how...

Succeed by Failing with Erin Diehl

Succeed by Failing with Erin Diehl

Over the years, many successful people have been talking about the benefits...

Sue Fennessy: ‘We’re giving the power back to the creators’

Sue Fennessy: ‘We’re giving the power back to the creators’

Sue Fennessy, the Founder and CEO of WeAre8, an app where people...

Sulonda Smith – Be The Man

Sulonda Smith – Be The Man

This is The ONE Episode no Man Should miss — the one...

Sun: ‘Ask Philip: Is Branding More Important Than Social Media Presence?’

Sun: ‘Ask Philip: Is Branding More Important Than Social Media Presence?’

No, your eyes didn’t deceive you; that’s not Philip Michael! Bold’s very...

Sunny Bonnell and Ashleigh Hansberger: ‘Using criticism to market yourself’

Sunny Bonnell and Ashleigh Hansberger: ‘Using criticism to market yourself’

Sunny Bonnell and Ashleigh Hansberger are the co-founders of the company Motto,...

Sure Fire Way To Differentiate From Your Competitors   Che Brown   The Happy Entrepreneur Show

Sure Fire Way To Differentiate From Your Competitors Che Brown The Happy Entrepreneur Show

Finally a sure fire way to differentiate from your competitors as a...

Surefire Strategies to Convert Leads into Customers with Todd Brown: MakingBank S4E8

Surefire Strategies to Convert Leads into Customers with Todd Brown: MakingBank S4E8

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

Surprise and Delight – A Customer Service Lesson

Surprise and Delight – A Customer Service Lesson

Surprise and delight is a great customer service concept. Or is it?...

Surrender to Growth with guest Kute Blackson #MakingBank S5E44

Surrender to Growth with guest Kute Blackson #MakingBank S5E44

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Survival Skills for Freelancers with Sarah Townsend

Survival Skills for Freelancers with Sarah Townsend

No, SSFF does not stand for “Stop Skeletons From Fighting” – it...

System to Fitness Success with TroyFit | Che Brown | Happy Entrepreneur Show

System to Fitness Success with TroyFit | Che Brown | Happy Entrepreneur Show

Learning the fundamentals is key to lasting growth. Today my personal trainer...

Taking Shots with guest Chad Keller #MakingBank S5E43

Taking Shots with guest Chad Keller #MakingBank S5E43

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Talitha Phillips: ‘A mobile health clinic to help the homeless of LA’

Talitha Phillips: ‘A mobile health clinic to help the homeless of LA’

Los Angeles has a growing homeless and foster care issue and a...

Talkin’ Shop with Canada’s Rock Star of Branding John Miziolek

Talkin’ Shop with Canada’s Rock Star of Branding John Miziolek

What does The History Channel, a Best-Selling Author, and a Rock trio...

Tanner Chidester: ‘Building a million-dollar business takes sacrifice’

Tanner Chidester: ‘Building a million-dollar business takes sacrifice’

Who wants to be a millionaire? Many of us do, but not...

Tenacity Determination and Will Power

Tenacity Determination and Will Power

We are LIVE – The Happy Entrepreneur Show #1 Business Development and...

That “Something Extra” You Offer to Make Customers Love You

That “Something Extra” You Offer to Make Customers Love You

In the realm of business—and especially customer service—we often talk about how...

That’s the Problem

That’s the Problem

Is the ad agency business model broken? I say yes. And we’re...

The Best Attitude for the Best Career with guest David Neagle #MakingBank S5E6

The Best Attitude for the Best Career with guest David Neagle #MakingBank S5E6

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

The Best State to Form an LLC

The Best State to Form an LLC

In this Whiteboard Lesson from Corporate Direct, Garrett Sutton explains how forming...

The BIG Brand Formula – Gerry Foster | Che Brown | Happy Entrepreneur Show

The BIG Brand Formula – Gerry Foster | Che Brown | Happy Entrepreneur Show

7 secret ways to create a world-class online brand for your services...

The Bottom Line

The Bottom Line

Growing BOLD is a weekly vlog series documenting the journey of Brian...

The Concept of Starting Over – A Powerful CX Lesson

The Concept of Starting Over – A Powerful CX Lesson

Shep Hyken, Customer Service & Experience Expert, discusses the concept of starting...

The Considerate Technology with guest Khellar Crawford #MakingBank S5E9

The Considerate Technology with guest Khellar Crawford #MakingBank S5E9

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

The Consumer’s Perspective with guest Jon MacDonald #MakingBank S4E52

The Consumer’s Perspective with guest Jon MacDonald #MakingBank S4E52

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

The Culture Challenge

The Culture Challenge

Culture is one of the most important parts of customer service and...

The Culture Challenge

Culture is one of the most important parts of customer service and...

The Customer Service Ritual that Takes Place at Every Meeting

The Customer Service Ritual that Takes Place at Every Meeting

Every Monday morning – or at least the first day of the...

The Day I Became a Customer Service Expert

The Day I Became a Customer Service Expert

“Find a job you love, and you’ll never work a day in...

The Difference Between Good and Great

The Difference Between Good and Great

If you had to have surgery, would you rather go to the...

The Difference Between Repeat Customers and Loyal Customers

The Difference Between Repeat Customers and Loyal Customers

“We love our customers, and they obviously love us. They keep coming...

The Downside of Success – CX Lesson

The Downside of Success – CX Lesson

Have you ever been too busy? It sounds like a great problem...

The EAST Formula Decoded – Rekesha Pittman

The EAST Formula Decoded – Rekesha Pittman

The EAST Formula Decoded: The most prominent and dominant entrepreneurs today understand...

The EAST Formula Decoded – Rekesha Pittman

The EAST Formula Decoded – Rekesha Pittman

The EAST Formula Decoded: The most prominent and dominant entrepreneurs today understand...

The Expected Experiences Gap

The Expected Experiences Gap

I’ve talked about the concept of a “gap” a number of times...

The Five Best Things to Say to an Angry or Upset Customer

The Five Best Things to Say to an Angry or Upset Customer

I was recently interviewed by Mario Martinez on his Modern Selling podcast. He...

The Happy Entrepreneur Show: Career Mix on SiriusXM Torin Ellis Interviews Che Brown

The Happy Entrepreneur Show: Career Mix on SiriusXM Torin Ellis Interviews Che Brown

Blessed to have the honor today to be interviewed by the host...

The Hypnotic Sales Approach Part 2 | Che Brown | The Happy Entrepreneur

The Hypnotic Sales Approach Part 2 | Che Brown | The Happy Entrepreneur

The Lab is LIVE now in HD, click this link, take notes...

The Importance of Understanding Your Audience with guest Trav Lubinsky #Making Bank S4E31

The Importance of Understanding Your Audience with guest Trav Lubinsky #Making Bank S4E31

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

The Incomplete Answer

The Incomplete Answer

I recently talked about the expected experiences gap, where the customers’ expectations—based...

The Influence of Generation Z – Season 2 Episode 6

The Influence of Generation Z – Season 2 Episode 6

Shep talks about how Gen Z is going to change the way...

The Loyalty Question 2.0

The Loyalty Question 2.0

If you have been following my work, you may remember something I...

The More You Give the More You Get – A Powerful CX Strategy

The More You Give the More You Get – A Powerful CX Strategy

Today, I’m going to discuss the concept of the more you give...

The Most Important Employee In Your Business

The Most Important Employee In Your Business

Is the CEO or owner the most important employee of a business?...

The most likeable man in social media, Dave Kerpen

The most likeable man in social media, Dave Kerpen

Dave Kerpen is like a rabbithole. The more you find out, the...

The Neuroscience of Peak Performance with guest Steven Kotler #MakingBank S6E9

The Neuroscience of Peak Performance with guest Steven Kotler #MakingBank S6E9

Boost your brain instead of burning it out.  On this episode of...

The New End to The Customer Experience

The New End to The Customer Experience

Shep Hyken, Customer Service & Experience Expert, discusses the New End to...

The New Executive Position: CLO, Customer Love Officer

The New Executive Position: CLO, Customer Love Officer

The word love is not used that often in the corporate or...

The Number One Customer Service Strategy

The Number One Customer Service Strategy

We just released our annual customer service research where we surveyed more than 1,000...

The Omnichannel Experience

The Omnichannel Experience

There is a term in the customer service world that is often...

The philosophy of training with Josh Hitchcock & Josh Parnell

The philosophy of training with Josh Hitchcock & Josh Parnell

When our host Evan Hackel attended the International Franchise Association Convention last...

The Playbook to Hiring a VA with guest Nathan Hirsch #MakingBank S5E11

The Playbook to Hiring a VA with guest Nathan Hirsch #MakingBank S5E11

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

The Power of a Smile

The Power of a Smile

When was the last time you smiled at a stranger? It may...

The Power of Repurposing Your Content – Brian K. Wright

The Power of Repurposing Your Content – Brian K. Wright

Repurposing your content is genius—why? Because it makes the most of the...

The Power of Storytelling and Having Fun in Business with Ian Stanley: MakingBank S4E18

The Power of Storytelling and Having Fun in Business with Ian Stanley: MakingBank S4E18

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

The Pursuit of Perfection

The Pursuit of Perfection

Today on C-Suite, recovering perfectionist, Karen Mangia, shares what really matters most...

The Queen Mary. Long Beach California Visit | Che Brown | Happy Entrepreneur Show

The Queen Mary. Long Beach California Visit | Che Brown | Happy Entrepreneur Show

Many things in life can wait. A stay the #TheQueenMary hotel is...

The Queen of Karma with Dr Francine Hardaway

The Queen of Karma with Dr Francine Hardaway

Francine Hardaway believes in taking the right way in life…even if it’s...

The Real Brad Lea

The Real Brad Lea

Quick business trip to Vegas where I spent some time with The...

The Right People

The Right People

We’re filling eight positions simultaneously and opening a new office in Miami....

The Secret To Customer Loyalty

The Secret To Customer Loyalty

Okay, maybe it’s not the secret, but what I’m about to share with you...

The Shortest Customer Service Keynote Speech Ever!

The Shortest Customer Service Keynote Speech Ever!

In my latest book, I’ll Be Back: How to Get Customers to Come...

The Show Starts When the Phone Rings

The Show Starts When the Phone Rings

You may or may not know that I’m a magician. Some of...

The Sound of Sleep with Ariel Garten #MakingBank S6E21

The Sound of Sleep with Ariel Garten #MakingBank S6E21

Sleeping more makes you a better entrepreneur. On this episode of the...

The Sound of Sleep with Ariel Garten #MakingBank S6E21

Sleeping more makes you a better entrepreneur. On this episode of the...

The State of Entrepreneurship in Silicon Valley

The State of Entrepreneurship in Silicon Valley

If you’re an entrepreneur or thinking about starting a company Silicon Valley...

The Story Tells the Story

The Story Tells the Story

What’s your story? What reasons compel your customers to do business with...

The Survey Shouldn’t Be the Last Thing the Customer Remembers About You

The Survey Shouldn’t Be the Last Thing the Customer Remembers About You

I’m all for getting customer feedback. There are different ways to go...

The three 3 fastest ways to close more sales | Che Brown | The Happy Entrepreneur

The three 3 fastest ways to close more sales | Che Brown | The Happy Entrepreneur

The three (3) fastest ways to close more sales.  I have really...

The Wild West Goes to Live TV!

The Wild West Goes to Live TV!

Happy New Year to all our listeners! Very exciting news just in...

The Winding Road to Incredible Success with guest Jeremy Slate #MakingBank S5E26

The Winding Road to Incredible Success with guest Jeremy Slate #MakingBank S5E26

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

The Worst Sales Call Ever

The Worst Sales Call Ever

Even though this is about a sales presentation, it ties into customer...

There Is No Excuse to Not Respond to a Customer

There Is No Excuse to Not Respond to a Customer

Let me put it to you in the simplest terms possible. When...

There’s more to life than David or Goliath with Drew McLellan

There’s more to life than David or Goliath with Drew McLellan

It’s easy to beat up on advertising or even the advertising agency....

Think Big and Think Balance with guest Forbes Riley #MakingBank S5E33

Think Big and Think Balance with guest Forbes Riley #MakingBank S5E33

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Three C’s of Customer Service

Three C’s of Customer Service

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Three Successful Business Strategies You Must Do

Three Successful Business Strategies You Must Do

Shep discusses three strategies successful organizations must do this year to separate...

Three Ways to Amaze Your Customers

Three Ways to Amaze Your Customers

One of our viewers, David Turk, shared a story from a recent...

Thriving in Difficult Times with Meridith Elliott Powell

Thriving in Difficult Times with Meridith Elliott Powell

Is this episode Evan Hackel is joined by Meridith Elliott Powell. Meridith...

Today’s Economy Is All About The Customer – Season 2 Episode 7

Today’s Economy Is All About The Customer – Season 2 Episode 7

The “ME”conomy. Today’s economy is all about you and me and your...

Toni McClelland: ‘No one is sure when the tourism industry will open again’

Toni McClelland: ‘No one is sure when the tourism industry will open again’

The world is in a state of staying at home. And the...

Tony Robbins Unleash The Power Seminar Taught Me This ONE Idea That Changed My Life | Che Brown

Tony Robbins Unleash The Power Seminar Taught Me This ONE Idea That Changed My Life | Che Brown

Join me tonight and every night Monday – Thursday @ 11:00 pm...

Top 10 Phrases to Avoid in Customer Service

Top 10 Phrases to Avoid in Customer Service

You have a problem. You call the phone number listed on the...

Top Challenges of Becoming a Successful Entrepreneur with Guest David Osborn: MakingBank S4E7

Top Challenges of Becoming a Successful Entrepreneur with Guest David Osborn: MakingBank S4E7

MAKING BANK is now a weekly YouTube TV show / iTunes Podcast...

Top Mindset Tips and Strategies to Get Through COVID-19 #MakingBank S4E43

Top Mindset Tips and Strategies to Get Through COVID-19 #MakingBank S4E43

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Tracy Rosensteel of Pooch Paper: ‘There must be a better way to clean up after your dog’

Tracy Rosensteel of Pooch Paper: ‘There must be a better way to clean up after your dog’

Tracy Rosensteel and her dog, Indiana Jones, come into the Bold TV...

Transcendental Entrepreneurship with John Jantsch

Transcendental Entrepreneurship with John Jantsch

I’ve heard of transcendental meditation, but transcendental entrepreneurship? That’s a new one...

Transform Your Life – Rhonda Y. Williams – Doreika Carter

Transform Your Life – Rhonda Y. Williams – Doreika Carter

Emotional intelligence serves entrepreneurs. You don’t necessarily have to be the smartest...

Trapped In A Box Break Free – Jordan A. Rubin | Che Brown | Happy Entrepreneur Show

Trapped In A Box Break Free – Jordan A. Rubin | Che Brown | Happy Entrepreneur Show

HOW to make your dream life become your real life. We can...

Treat All Customers Equally – CX Lesson

Treat All Customers Equally – CX Lesson

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Treat Your Employees Like Rock Stars

Treat Your Employees Like Rock Stars

Shep Hyken discusses how when you treat your employees like rock stars,...

Turn the Ideal into the Real with Dale Comstock #MakingBank #S6E28

Turn the Ideal into the Real with Dale Comstock #MakingBank #S6E28

What if you could have what you always imagined? On this episode...

Turn Your Message Into A Movement – Kevin Goins | Happy Entrepreneur Show | Che Brown

Turn Your Message Into A Movement – Kevin Goins | Happy Entrepreneur Show | Che Brown

How to build a movement around your business. I’ve often been curious...

Turning Your Social Media Into Money – Monique Johnson

Turning Your Social Media Into Money – Monique Johnson

She has been featured on Small Business Trends, Animoto, Social Media Marketing...

Understanding and Relating to Your Clients with guest Drew Manning #MakingBankS4E39

Understanding and Relating to Your Clients with guest Drew Manning #MakingBankS4E39

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Unlocking Your Truest Self with guest Jesse Elder #MakingBank S5E34

Unlocking Your Truest Self with guest Jesse Elder #MakingBank S5E34

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Upgrade Your Staff to Professionals

Upgrade Your Staff to Professionals

The other day I was talking with a gentleman who was as...

Use Relationship Data to Build Stronger Connections

Use Relationship Data to Build Stronger Connections

First, I hope the word “data” doesn’t scare you off. We’re not...

Using Determination to Create Solutions  #MakingBankS4E48

Using Determination to Create Solutions #MakingBankS4E48

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Using the Entrepreneurial Operating System for Growth with Jeff Chastain

Using the Entrepreneurial Operating System for Growth with Jeff Chastain

Jeff explains his approach to Entrepreneurial Operating System (EOS), “EOS is based...

Value the Business and the Family  with guest Jeff Dudan #MakingBankS5E14

Value the Business and the Family with guest Jeff Dudan #MakingBankS5E14

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Victoria Yampolsky and Dan Nelson: ‘Educating Millennials to Become Entrepreneurs’

Victoria Yampolsky and Dan Nelson: ‘Educating Millennials to Become Entrepreneurs’

Victoria Yampolsky and Dan Nelson are two professionals who work to educate...

Visual Branding More Than A Logo – Milton Lawrence Jr

Visual Branding More Than A Logo – Milton Lawrence Jr

Visual brands are more than just a logo. The logo is important,...

Wandering Barman: ‘Maximizing ingredients and limiting waste’

Wandering Barman: ‘Maximizing ingredients and limiting waste’

Cocktails are a 100-year-old craft, and some specific drinks have been staples...

Want to become the next Joe Rogan? Start here

Want to become the next Joe Rogan? Start here

Well everyone needs to start somewhere right? This was a special episode...

We Are The Sales Team You Have Been Looking For – Che Brown – Happy Entrepreneur

We Are The Sales Team You Have Been Looking For – Che Brown – Happy Entrepreneur

We Are The Sales Team You Have Been Looking For. There are...

Wegner: ‘Buy Made In America, An American-Made Business’

Wegner: ‘Buy Made In America, An American-Made Business’

Are American-owned businesses trending or tanking? Online shopping has become the new...

What ADHD Can Teach Us About Executive Productivity and Culture!

What ADHD Can Teach Us About Executive Productivity and Culture!

Since being diagnosed ADHD at 31 years old I’ve made it my...

What Do You Want In This Life   Dorci Hill

What Do You Want In This Life Dorci Hill

What Do You Want In This Life Dorci Hill |...

What Doesn’t Get Done, Gets Noticed – Customer Service Lesson Inspired by Jeff Bezos

What Doesn’t Get Done, Gets Noticed – Customer Service Lesson Inspired by Jeff Bezos

Jeff Bezos, the CEO of Amazon, once said, “The best customer service...

What GREAT Sales Team Do To Close Deals | Sunday Business Edition | Happy Entrepreneur Show

What GREAT Sales Team Do To Close Deals | Sunday Business Edition | Happy Entrepreneur Show

What GREAT Sales Team Do That Good Sales Teams Don’t Do To...

What is Your Personal Promise to Your Customers?

What is Your Personal Promise to Your Customers?

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses promises...

What Really Drives Sales Growth – Jessica Musa

What Really Drives Sales Growth – Jessica Musa

What Really Drives Sales Growth and Repeat Business? Hint: It’s neither your...

What Signals Are You Sending Customers – Customer Experience Training

What Signals Are You Sending Customers – Customer Experience Training

What signals are you unintentionally sending your customers? If you want to...

What To Do to Make $25K Per month | Che Brown | The Happy Entrepreneur Show

What To Do to Make $25K Per month | Che Brown | The Happy Entrepreneur Show

Just yesterday the question was asked “what do I need to do...

What You Should Do When a Customer is Wrong & Phrases to Avoid

What You Should Do When a Customer is Wrong & Phrases to Avoid

What do you do when the customer is wrong? If you enjoyed...

Whats Going On With You Spiritually   Kim Warren | Martin |

Whats Going On With You Spiritually Kim Warren | Martin |

Whats Going On With You Spiritually Kim Warren | Martin |...

When Surprise and Delight Becomes Surprise Without Delight

When Surprise and Delight Becomes Surprise Without Delight

We’ve all heard this expression. The intention is that we surprise our...

When Your Company Becomes a Verb

When Your Company Becomes a Verb

In our customer service training workshops, we have an exercise that introduces a...

When Your Customer Experience Hits a “Bump in the Road”

When Your Customer Experience Hits a “Bump in the Road”

One of our faithful subscribers sent in a question. While he’s in...

Why ‘Yes’ Culture is a Big No with Dave McKeown #MakingBank S6E10

Why ‘Yes’ Culture is a Big No with Dave McKeown #MakingBank S6E10

Entrepreneurs should say yes to everything, right? Wrong.  On this episode of...

Why Customers Would Want to Fire You – Season 2 Episode 9

Why Customers Would Want to Fire You – Season 2 Episode 9

Customers are willing to change brands or companies faster than ever before....

Why Do People Put Up with Bad Customer Service?

Why Do People Put Up with Bad Customer Service?

Have you ever became numb to poor customer service? If you enjoyed...

Why Startups Need Legal Counsel

Why Startups Need Legal Counsel

There’s many reasons why a startup should seek help from a lawyer...

Why you need to have a winning mindset in business and in your life.

Why you need to have a winning mindset in business and in your life.

On Today’s Show host Eric Mitchell sits down with Wellness Expert Kristel...

Why Your Customers Probably Hate You: Avoid the Customer-Free Zone

Why Your Customers Probably Hate You: Avoid the Customer-Free Zone

Why do some of your customers hate you, and how can you...

Wild West Crypto Show Episode #25 Crypto Dinosaurs – Hour 2

Wild West Crypto Show Episode #25 Crypto Dinosaurs – Hour 2

The bulls are buckin’ and the Wild West Crypto Show and C-Suite...

Wild West Crypto Show Episode #27 – Women in Crypto – Hour 2

Wild West Crypto Show Episode #27 – Women in Crypto – Hour 2

The Wild West Crypto Show and C-Suite are bringing on a Crypto...

Wild West Crypto Show Episode #29 | How to Make Your Crypto Real – Hour 1

Wild West Crypto Show Episode #29 | How to Make Your Crypto Real – Hour 1

The Wild West Crypto Show and C-Suite are breaking them in, folks!...

Wild West Crypto Show Episode #33 | A Weekend with John Mcafee – Hour 1

Wild West Crypto Show Episode #33 | A Weekend with John Mcafee – Hour 1

An exciting change comes to the Wild West Crypto Show & C-Suite...

Wild West Crypto Show Episode #36 | Prepping for Washington Elite

Wild West Crypto Show Episode #36 | Prepping for Washington Elite

This week on The Wild West Crypto Show and C-Suite Radio, we...

Wild West Crypto Show Episode #37 | Racing Through Texas

Wild West Crypto Show Episode #37 | Racing Through Texas

On this weeks episode of the Wild West Crypto Show & C-Suite...

Wild West Crypto Show Episode #40 | Making Crypto Consumer Friendly

Wild West Crypto Show Episode #40 | Making Crypto Consumer Friendly

Welcome back to the Wild West Crypto Show & C-Suite Radio! A...

Wild West Crypto Show Episode #41 | What’s Going on with Cryptos

Wild West Crypto Show Episode #41 | What’s Going on with Cryptos

What a wild week in cryptos! And we at the Wild West...

Wild West Crypto Show Episode #43 | Who is Crypto For?

Wild West Crypto Show Episode #43 | Who is Crypto For?

Welcome back to the Wild West Crypto Show. This week we talk...

Wild West Crypto Show Episode #50 | Earn Money Using Social Media?

Wild West Crypto Show Episode #50 | Earn Money Using Social Media?

Thanks for tuning in to the Wild West Crypto Show, in partner...

Wild West Crypto Show Episode #66 | Facebook’s Libra Coin.

Wild West Crypto Show Episode #66 | Facebook’s Libra Coin.

This week on the Wild West Crypto Show we have Samson Williams...

Winning by Serving with guest Jonathan Keyser #MakingBankS4E40

Winning by Serving with guest Jonathan Keyser #MakingBankS4E40

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Winning the Pitch

Winning the Pitch

BOLD pitched (and won) a major client recently. In this episode, we...

Would Customers Pay to Do Business with You?

Would Customers Pay to Do Business with You?

Think about this … what if you were to charge a customer...

Would Customers Pay to Do Business with You?

Think about this … what if you were to charge a customer...

Would You Rather Clean a Toilet Than Call Customer Support?

Would You Rather Clean a Toilet Than Call Customer Support?

Would You Rather Clean a Toilet Than Call Customer Support? That’s exactly...

WOW Your Customers with a Personalized Customer Experience

WOW Your Customers with a Personalized Customer Experience

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Yannis Moati: ‘Booking a hotel for a few hours a day’

Yannis Moati: ‘Booking a hotel for a few hours a day’

Yannis Moati, CEO of Hotels By Day, sits down in the BoldTV...

Yes I’m Ready To Win Now with Dr. Willie Jolley | Che Brown | Happy Entrepreneur Show

Yes I’m Ready To Win Now with Dr. Willie Jolley | Che Brown | Happy Entrepreneur Show

Intimate insightful conversation with Hall of Fame Speaker Dr. Willie Jolley after...

You Can’t Automate Your Customer Relationship

You Can’t Automate Your Customer Relationship

I recently wrote an article for Forbes about how three out of...

You Shouldn’t Have Told Me That

You Shouldn’t Have Told Me That

The other day I went out to breakfast with some friends. There...

You’re Terminated: Three Reasons Customers Will Stop Doing Business with You

You’re Terminated: Three Reasons Customers Will Stop Doing Business with You

One of the favorite chapters I wrote in my recent book, I’ll Be...

Your Life’s Longevity with Sergey Young #MakingBank S6E27

Your Life’s Longevity with Sergey Young #MakingBank S6E27

Can we extend our life expectancy? On this episode of the Making...

Your People are Your Partners with guest Bobby Castro #MakingBankS5E31

Your People are Your Partners with guest Bobby Castro #MakingBankS5E31

MAKING BANK is now a weekly YouTube TV show – iTunes Podcast...

Your Words Will Change Lives | Che Brown | The Happy Entrepreneur Show | Thought of the Week

Your Words Will Change Lives | Che Brown | The Happy Entrepreneur Show | Thought of the Week

To Your Success Che Brown The Happy Entrepreneur @IAmCheBrown #TheHappyEntrepreneur  #HappyLifeHappyBiz  #HappyEntrepreneurShow...

Zackary Williamson – CEO and Principal Consultant of Business Legal Management

Zackary Williamson – CEO and Principal Consultant of Business Legal Management

Nearly all businesses – large and small – would prefer to have...